Alam Miceli
San Diego,USA
Summary
Professional with a unique combination of Finance and Culinary Arts, passionate about connecting business, people, and food. This background allows me to understand both the financial side of operations and the human side of food service, helping me connect with clients on multiple levels. Skilled in analysis, planning, and relationship management, I aim to bring strategic and service-driven value to the food service industry. My goal is to contribute my analytical and hospitality experience as a Sales Representative, building long-term partnerships that support client growth.
Overview
14
14
years of professional experience
Work History
Customer Management, Purchasing and Operations.
AG Trading Company (Family Business)
05.2012 - Current
- Managed invoicing, billing, purchasing and payment processes, ensuring accuracy and compliance.
- Built and maintained strong client and vendor relationships, ensuring transparency and satisfaction.
- Prospecting and attracting new clients.
- Resolved customer issues with empathy and professionalism, improving loyalty and retention.
- Production management and process optimization to increase operational efficiency by 11%
- Analyze product trends to meet customer needs.
Head Chef
AMBROGIO 15
09.2021 - 08.2025
- Developed innovative seasonal menus to enhance customer experience and attract new clientele.
- Oversaw kitchen operations, ensuring adherence to quality standards and food safety.
- Mentored junior chefs, fostering teamwork and continuous improvement.
- Streamlined inventory and purchasing, reducing waste by 14% and improving resource use.
- Collaborated with suppliers to source high-quality ingredients while improving cost efficiency by 10%.
- Partnered with management to optimize purchasing decisions, improving cost efficiency and product quality.
Education
Culinary Arts
Culinary Institute of Mexico
Mexico11.2018
Bachelor of Administration - Financial Management: Finance
Monterrey Institut of Technology And Higher Education ITESM
Mexico12.2016
Skills
- Customer relations and negotiation
- Strategic sales planning
- Financial analysis and reporting
- Account and relationship management
- Adaptability to dynamic environments
- Collaborative teamwork and leadership
- Quality control and operational improvement
- Customer service
Accomplishments
- Improved purchasing efficiency by 12% through supplier collaboration and cost optimization.
- Recognized for exceptional leadership and mentoring in kitchen operations.
Languages
Spanish (Native)
English (Fluent)
Timeline
Head Chef
AMBROGIO 15
09.2021 - 08.2025
Customer Management, Purchasing and Operations.
AG Trading Company (Family Business)
05.2012 - Current
Culinary Arts
Culinary Institute of Mexico
Bachelor of Administration - Financial Management: Finance
Monterrey Institut of Technology And Higher Education ITESM