ALAMI IDRISS
Montreal,Canada
Summary
As an authentic and accountable Project Manager, I bring expertise in communication and customer service to the table. I excel in orchestrating memorable events from start to finish, thriving in diverse and dynamic environments. My strong skills in event management and proven track record in the airline industry, focusing on safety and customer satisfaction, make me a valuable asset to any team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ROYAL SERVICE AND RESERVATION AGENT MANAGER
FAIRMONT LE MANOIR DE RICHELIEU LA MALBAIE
2024.06
- Ensure appliance of the special request, Check in check out
PROJECT MANAGER
LIVE MOOD EVENTS
2021.01 - 2023.12
- Establish clear project objectives and create a comprehensive project plan, Efficiently organize and manage project resources, Continuously assess risks and adapt to changes throughout the project lifecycle, Regularly monitor progress and performance to ensure project success
PR MANAGER
EVE MEDIA AGENCY
2020.02 - 2021.01
- Built company participation, Planned events, Coordinated guest relations, Conducted prospecting
CABIN CREW
TURKISHAIRLINES
2016.01 - 2019.12
- Proficient in operating Boeing (B737) and Airbus (A319/320/321) aircraft, Extensive knowledge and expertise in Safety and Emergency procedures (SEP), Exceptional customer service skills
CABIN CREW
AIR ATLANTA
2014.02 - 2016.01
- Boeing (B747), FirstAid (European safety certificate), Exceptional customer service skills, Sales-oriented experience at Boeing (B747), Expertise in Safety and Emergency procedures (SEP)
CABIN CREW
AIR ARABIA
2012.01 - 2013.11
- Sales experience with Airbus A320/321, Certified in commercial and first aid
HUMAN RESOURCES MANAGER
NOTARY OFFICE
2010.08 - 2012.01
- Recruited and selected high-performing staff members, Managed performance evaluations for optimal results, Maintaining positive employee relations and resolving conflicts, Designing and implementing training programs and managing performance evaluations
Education
BACHELOR DEGREE IN COMMUNICATION -
ESUP
01.2010
Skills
- Event Planning
- Guest Relations
- Customer Service
- Communications
- Cascading Style Sheets (CSS)
- First Aid
- Employee Relations
- Digital Technology
- Professional Networking
Certification
- DELF: Diplome of high french studies
- European first aid certificate
- CSS:Safety&security certificate
Accomplishments
- F I F M ( F e s ti v a l I n t e r n a ti
- N a l d u F i l m d e M a r r a k e c h (International Event organiser) 3 éditions
- F E S T I VA L M A W A Z I N E Maroc-Culture (3 éditions)
Personal Information
Driving License: Permis B
Languages
French
Full Professional
English
Full Professional
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
ROYAL SERVICE AND RESERVATION AGENT MANAGER
FAIRMONT LE MANOIR DE RICHELIEU LA MALBAIE
2024.06
PROJECT MANAGER
LIVE MOOD EVENTS
2021.01 - 2023.12
PR MANAGER
EVE MEDIA AGENCY
2020.02 - 2021.01
CABIN CREW
TURKISHAIRLINES
2016.01 - 2019.12
CABIN CREW
AIR ATLANTA
2014.02 - 2016.01
CABIN CREW
AIR ARABIA
2012.01 - 2013.11
HUMAN RESOURCES MANAGER
NOTARY OFFICE
2010.08 - 2012.01
BACHELOR DEGREE IN COMMUNICATION -
ESUP
- DELF: Diplome of high french studies
- European first aid certificate
- CSS:Safety&security certificate
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