Alan Aguilar-Rivera
Grand Rapids
Summary
Dynamic and detail-oriented professional with hands-on experience in food preparation and customer service at Trinity Health Hospital. Proven ability to thrive in fast-paced environments while upholding strict hygiene standards and supporting seamless team collaboration. Recognized for effectively managing inventory, addressing patient dietary needs, and consistently delivering high-quality service. Currently pursuing a degree at Grand Valley State University with the goal of becoming a Certified Registered Nurse Anesthetist (CRNA). Eager to apply my healthcare experience and dedication to patient-centered care in a role that supports my long-term clinical aspirations
Overview
6
6
years of professional experience
Work History
Prep Cook
Trinity Health Hospital
200 Jefferson Ave SE, Grand Rapids, MI 49503
10.2022 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
- Reduced ingredient shortages, carefully managing inventory and signaling low stock items.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Informed restaurant staff about feedback or requests to promote customer satisfaction.
- Served food at proper temperature to meet safety standards.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier
Walmart
355 54th St SW, Grand Rapids, MI 49548
02.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Stocker Associate
Walmart
355 54th St SW, Grand Rapids, MI 49548
02.2020 - 09.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 70 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Supported efficient workflow processes with prompt assistance in receiving shipments, unloading trucks, and processing merchandise.
- Contributed to a well-stocked store environment through consistent replenishment of high-demand items during peak periods.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
Education
High School Diploma -
Grand Valley State University
Allendale, MI04-2027
Skills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Teamwork and collaboration
- Time management
- Efficient multitasking
- Following instructions
- Food handling
- Team collaboration
- Active listener
- Sanitation practices
- Food preparation
Languages
English
Full Professional
Timeline
Prep Cook
Trinity Health Hospital
10.2022 - Current
Cashier
Walmart
02.2022 - 09.2022
Stocker Associate
Walmart
02.2020 - 09.2021
High School Diploma -
Grand Valley State University