Alan Angeles
Denton,TX
Summary
U.S. Army veteran with hands-on experience in network communication support, customer service, and fast-paced operations. Bilingual in English and Spanish, with a record of troubleshooting technical issues, maintaining accurate records, and delivering reliable service across military, retail, and animal care settings.
Overview
7
7
years of professional experience
Work History
Network Communication Systems Specialist
U.S. Army
Fort Drum, NY
08.2020 - 03.2024
- Installed, operated, and maintained network hardware and software to ensure optimal performance and reliability.
- Troubleshot and resolved network account issues, delivering timely support to minimize downtime for users.
- Maintained communication equipment, ensuring compliance with military standards to uphold operational integrity.
- Collaborated with team members to improve communication processes, ensuring reliable support for mission-critical operations. to ensure reliable communication support.
- Worked effectively under pressure while prioritizing multiple tasks and meeting deadlines.
- Executed transportation of personnel and equipment using military vehicles. and mobile satellite communication systems.
Stable Assistant
Millican Reserve Stables
College Station, TX
08.2025 - 01.2026
- Managed and optimized riding and exercise schedules for horses, enhancing their well-being and performance.
- Managed daily feeding, grooming, handling, and turnout for over 20 horses, ensuring their health and well-being.
- Coordinated hay net upkeep, maintaining consistent availability of fresh hay for horses through efficient transportation and restocking.
- Executed daily responsibilities with attention to detail and time management, supporting smooth daily operations.
- Performed routine property upkeep to ensure safe and clean environments and maintained clean, safe work areas.
Sales Associate / Cashier
Nautica
Cypress, TX
05.2019 - 01.2020
- Facilitated customer purchases, ensuring efficient transactions at point-of-sale.
- Resolved register issues to maintain efficient checkout operations and minimize customer wait times.
- Collaborated with team members to deliver exceptional customer service.
- Arranged merchandise displays and restocked inventory to improve shopping experience.
Cashier / Front Counter Associate
Wendy's
Cypress, TX
11.2018 - 05.2019
- Delivered friendly customer service, ensuring accurate order processing and positive customer experiences.
- Resolved register issues and responded to customer inquiries, improving overall service quality.
- Maintained clean and organized dining area, ensuring a welcoming environment for customers.
- Assisted in food preparation and managed end-of-day closing duties, supporting operational efficiency.
Education
Bachelor of Business Administration - Risk Management & Insurance, Finance
University of North Texas
Denton, TX05-2029
High School Diploma -
Cypress Woods High School
Cypress, TX05-2020
Skills
- Network monitoring
- Network management tools
- Technical support
- Issue resolution
- Data analysis
- Microsoft Excel
- Schedule management
- Team collaboration
- Attention to detail
- Organizational skills
- Flexibility
- Relationship management
Skills
Bilingual (English & Spanish)
Volunteer Experience
Millican Reserve Stables, Volunteer, College Station, TX, 2024-07, 2025-02, Assisted with feeding, grooming, handling, and turning out horses., Helped maintain the stable and surrounding property., Supported daily ranch operations by completing physically demanding tasks., Worked collaboratively with stable staff to ensure the health and safety of the horses.
Timeline
Stable Assistant
Millican Reserve Stables
08.2025 - 01.2026
Network Communication Systems Specialist
U.S. Army
08.2020 - 03.2024
Sales Associate / Cashier
Nautica
05.2019 - 01.2020
Cashier / Front Counter Associate
Wendy's
11.2018 - 05.2019
Bachelor of Business Administration - Risk Management & Insurance, Finance
University of North Texas
High School Diploma -
Cypress Woods High School