ALAN ARCE
IMPERIAL ,CA
Summary
Customer-oriented sales professional with years of experience building relationships, cultivating partnerships, and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Counter Sales Associate
Refrigeration Supplies Distributor
El Centro, CA
04.2022 - Current
- Assisted customers with inquiries regarding products, services, and store policies.
- Processed customer orders accurately and efficiently.
- Received incoming shipments and ensured accuracy of orders.
- Performed cashier duties including taking payments and issuing receipts.
- Answered telephone calls promptly and directed them to appropriate personnel when needed.
- Utilized Point Of Sale system to enter orders, process returns, and issue store credits.
- Demonstrated knowledge of product features and benefits while assisting customers with their purchases.
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Placed special orders or called other stores to find desired items.
Head Bartender
LOS CABOS SEAFOOD AND GRILL
EL CENTRO, CA
02.2020 - Current
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Coordinated special events such as tastings, fundraisers, corporate functions.
HVAC-R Service Technician
Countywide Mechanical Systems
EL CAJON, CA
03.2020 - 12.2021
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
HVAC-R Service Technician
Sierra Air and Electric
Brawley, CA
07.2016 - 12.2019
- Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
- Calibrated thermostats for optimal performance of heating and cooling system units.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
Education
High School Diploma -
Central Union High School
El Centro, CA06-2016
Some College (No Degree) - HVAC-R
Imperial Valley College
Imperial, CASkills
- Goal-Oriented
- Building rapport
- Product Demonstration
- Point of sale systems
- Inventory Management
- Payment Processing
- Reliability
- Problem-solving abilities
- Adaptability
- Sales expertise
- Cash Drawer Management
- Reliable and Responsible
- Written Communication
- Meeting Sales Goals
- Team Cooperation
Languages
Spanish
Native/ Bilingual
Certification
EPA Certified
References
References available upon request.
Timeline
Counter Sales Associate
Refrigeration Supplies Distributor
04.2022 - Current
HVAC-R Service Technician
Countywide Mechanical Systems
03.2020 - 12.2021
Head Bartender
LOS CABOS SEAFOOD AND GRILL
02.2020 - Current
HVAC-R Service Technician
Sierra Air and Electric
07.2016 - 12.2019
High School Diploma -
Central Union High School
Some College (No Degree) - HVAC-R
Imperial Valley College
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