Alan Arnold
Arlington,Texas
Summary
Dynamic Operations Manager with extensive experience at The Home Depot, excelling in warehouse management and inventory control. Proven track record in enhancing operational efficiency and fostering a safety-first culture. Skilled in implementing policies and procedures while effectively leading teams to achieve continuous improvement and exceptional service delivery.
Overview
23
23
years of professional experience
Work History
Operations Manager
The Home Depot
11.2021 - Current
- Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that its appearance is conducive to creating a perfect load for our Stores and Customers
- Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
- Assists GM and/or AGM with the DC's financial, operational, people and process and service-related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.
- Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback. Maintains a union free work environment by creating an employee-centered workplace that demonstrates care and concern for all Associates.
- Ensures a culture of safety throughout the organization by following safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
Warehouse Manager
Chambers & Chambers Wine Merchant
06.2016 - 10.2020
- Ensuring accurate pick, check, invoicing, and proper shipping of all the customers.
- Scheduling the warehouse staff/delivery drivers in a manner optimize pickups and deliveries.
- Coordinate with third party pickup and delivery to and from Warehouse’s ( SF to Fairfield )
- Manage inventory accuracy by monitoring daily warehouse activities.
- Assist with annual reviews of warehouse staff and drivers.
- Receive containers accurately, labeling and make ready to deliver.
- Instrumental part of the team to set up new offsite warehouse. Hired new staff for offsite location
- Handle all the maintenance of the warehouse.
Assistant Store Manager
Orchard Supply Hardware
05.2015 - 06.2016
- Supervise associates to ensure great customer service is being performed on the sales floor.
- Conduct audits within the department; follow up on orders with vendors.
- Maintain and inspect product for quality and receive accuracy.
- Maintain cleanliness and making sure safety polices are followed
Assistant Store Manager
Lowe’s Home Improvement
01.2003 - 05.2015
- Reported directly to store manager for a $40 million-dollar, home improvement retailer store.
- Oversaw 110 associates, 13 department supervisors. Ensure corporate goals were met by focusing on merchandising, visual presentation, customer service, staff development and bottom-line expense control.
- Effectively lead the Sales Team in driving Sales and Customer Service through directing and acting as a role model in a competitive atmosphere Maintained lowest staff turnover for over two years.
- Expertly coordinated key areas for Sales Specialist. Recognized for lowest district shrinkage for two consecutive years.
- Manage over 25 successful inventories with the company
Education
Diploma -
Ceres High
Ceres, CASkills
- Forklift certified
- Warehouse management
- Inventory control
- Safety compliance
- Supply chain management
- Policies and procedures implementation
- Warehouse operations
- Operations management
- Retail operations management
- Management
Timeline
Operations Manager
The Home Depot
11.2021 - Current
Warehouse Manager
Chambers & Chambers Wine Merchant
06.2016 - 10.2020
Assistant Store Manager
Orchard Supply Hardware
05.2015 - 06.2016
Assistant Store Manager
Lowe’s Home Improvement
01.2003 - 05.2015
Diploma -
Ceres High