Alan Avila
Des Plaines,United States
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. When it comes to answering customers' questions and recording order information, professionalism is essential. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Efficient Front of House Server known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, conflict resolution, and time management. Excel in active listening, communication, and teamwork, ensuring seamless dining experiences for guests. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Front of House Server
Naf Naf Grill
Rosemont, United States
05.2023 - Current
- Worked efficiently to keep the dining room and work areas clean by busing and resetting [Number] tables per shift
- Kept a calm, professional demeanor while scheduling multiple reservations and managing seating arrangements in a high-traffic [Type] restaurant
- Cashed out customers using cash registers and credit card machines, handling up to $[Amount] in cash per event
Front of House Employee
Five Guys
Des Plaines, IL
03.2025 - 07.2025
- Bussed tables between courses, loading and unloading trays to expedite service.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Enforced safety protocols within the restaurant environment at all times.
Store Associate
Floor & Decor
Deerfield, IL
08.2024 - 01.2025
- Maintained cleanliness and organization of store shelves and displays.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Operated scanning equipment for price checks and stock replenishment.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Prepared merchandise for purchase or rental.
- Assisted customers with product selection, pricing and availability.
Cashier
Office Depot
Elk Grove Village, United States
12.2022 - 04.2023
- Help customers by guiding them and answering their questions
- Am in charge of issuing receipts, refunds, change, and tickets
- Was in charge of arranging and stocking [Type] merchandise
- Customers received directions and recommendations from me
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Answered customers' questions and provided information on store procedures or policies.
- Welcomed customers, offering assistance to help find store items.
Cashier
Shop & Save Market
Des Plaines, United States
01.2022 - 04.2023
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Educated customers about [Type] promotions to increase sales
- Help customers by guiding them and answering their questions
- Greeted customers promptly and responded to questions.
- Stocked shelves with merchandise when needed.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School -
Elk Grove High School
Elk Grove Village, IL01.2023
Associate of Arts - Graphic And Digital Design
William Rainey Harper College
Palatine, ILSkills
- Customer service
- Positive attitude
- Sales promotions
- Problem solving
- Sales expertise
- Multitasking
- Organization
- Product testing
- Cash handling
Additional Information
I can speak Spanish and am good with customers.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Front of House Employee
Five Guys
03.2025 - 07.2025
Store Associate
Floor & Decor
08.2024 - 01.2025
Front of House Server
Naf Naf Grill
05.2023 - Current
Cashier
Office Depot
12.2022 - 04.2023
Cashier
Shop & Save Market
01.2022 - 04.2023
High School -
Elk Grove High School
Associate of Arts - Graphic And Digital Design
William Rainey Harper College
Similar Profiles
Lesley Cortes OmanaLesley Cortes Omana
Cashier at Naf Naf GrillCashier at Naf Naf Grill
Annikah EngstromAnnikah Engstrom
Front Line Worker at Naf Naf GrillFront Line Worker at Naf Naf Grill
Ashlee GonzalezAshlee Gonzalez
FOH Team Member at Naf Naf GrillFOH Team Member at Naf Naf Grill