Alan Bell
Pinellas Park,FL
Summary
U.S. Navy veteran and seasoned emergency management and medicine professional with 8+ years of experience. Solid skills, knowledge, and experience in all aspects of emergency medicine, management, and administrative operations in complex environments.. Currently seeking a new opportunity to develop and grow in the Emergency Management field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Disaster EMS Coordinator
Johns Hopkins All Children's Hospital
01.2023 - Current
- Provided local, state, and federal agencies with documents, clearances, certificates, and approvals for Disaster EMS events leading to increase in preparedness Hospital wide of 33%.
- Used Excel to display Supply data for clinical and Disaster supply lists saving EC over $14,000 in lost stock prevention.
- Responsible for maintaining existing equipment as well as 15 Disaster Preparedness/Response SOP's.
- Worked with members of 18 different Clinical Departments to determine system loads and develop improvement strategies leading to 86% increase in staffing during Emergency events.
- Assessed project requirements and specifications before developing emergency response applications that exceeded client expectations.
- Developed third-party EMS relationships through training as well as community outreach through education and training opportunities to Pinellas County EMS (Sunstar, Manatee EMS, Ambitrans, etc.).
- Created test plans and scenarios for CBRN, Hurricane, Fire, Bomb threat and other disasters based on FEMA and local requirements.
Scheduling Coordination Manager
Family First Homecare
12.2021 - 01.2023
- Kept track of workflow schedules to ensure timely scheduling of medical services for families leading to reduction in missed shifts by 96%.
- Collaborated with manager to develop and execute staffing plans leading to increase of 34% increase in retention of staff.
- Created weekly staffing reports for Director of Operations to develop estimates for number of recruitment needed to meet yearly income goal.
- Planned out schedules for 25 service members to ensure no gaps in nursing services during regular business operations and during disasters such as Hurricanes.
- Gathered employee information in order to create monthly work schedules, ensuring that all families were adequately staffed for each shift which led to customer satisfaction increase of 78%.
- Use Kantime staffing system to update availability reports so that I can keep track of open schedules and missed visits in accordance with company policy and to report to AHCA
- Was in charge of over 78 nurses schedules including time off, staffing, and training.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Certified Clinical Medical Assistant
Florida E.N.T. & Allergy
07.2021 - 12.2021
- Called and faxed pharmacies to submit prescriptions and refills for over 870 Patients leading to 23% increase in Patient follow up.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records producing streamlined process of instrument usage.
- Followed all necessary procedures to keep patient's radiation exposure to minimum.
- Helped over 870 patients prepare for X-rays, EKGs, suture removal, and dressing changes.
- Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions leading to overall patient satisfaction rising by 65%.
- Worked with medical and administrative staff to keep environment patient-centered, engaging, and compassionate.
- Explained procedures to Patients to reduce patient anxiety and increase cooperation between patient provider during procedures.
- Was in charge of preparing and administering medications to help patients with symptoms.
- Gathered information on medical history, drug history, complaints, and allergies of clients to ensure proper clinical documentation of over 870 Patients.
- Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation by shipment to quest of over 439 specimen samples
- Immediately informed assigned provider of any unusual or urgent circumstances in patients' condition or environment.
Hospital Corpsman (Paramedic)
U.S Navy
07.2018 - 07.2021
- Led operational changes that resulted in over $28,000 cost savings and 89% increase in deployability.
- Was in charge of daily activities and offered assistance to 7 Senior Line Corpsman leading to 3 Sailors beginning college and higher education.
- Developed team communications and information for operational meetings.
- Oversaw delivery of Tactical Medicine by my 10 Hospital Corpsman, which resulted in 0% casualty rate.
- Placed high value on punctuality and worked hard to maintain excellent attendance record, consistently arriving at work ready to work right away and being recommended for early promotion 14 times.
- Kept track of progress and documented any changes in patient's health status, keeping healthcare team informed and leading to 45% decrease in Limited Duty Chits for Marines and Sailors.
- Followed doctor's instructions and administered clinical and field medication ranging from Ibuprofen to Emergency medications such as Epinephrine.
- Oversaw quality assurance program, which included on-site assessments, internal audits, and customer surveys leading to patient satisfaction increase of over 98%.
- Built rapport in order to create safe and trusting environment in which to provide care.
- Responsible for Patient Care Area , safe, and well-organized resulting in clinical area winning BAS of year.
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties ranging from enlisted to enlisted as well as officer to enlisted.
- Updated medical records in EMR system and double-checked data for accuracy
Certified Medical Assistant (Hospital Corpsman)
U.S. Navy
05.2015 - 07.2018
- Maintained HIPAA goals at all times to protect health information of over 12,830 Patients HIPAA
- Pushed for operational changes that resulted in over $98,000 cost savings and higher appointment availability
- Oversaw HEDIS (Medical Record quality assurance program), which included on-site assessments, internal audits, and customer surveys leading to increase in Patient satisfaction by 78% and follow-up from clinical care teams to Patients by 36%
- Sanitized, restocked, and organized 13 exam rooms and medical equipment.
- Improved medical skills by actively participating in employee trainings and enrolling in classes to improve clinical and tactical medicinal skills, then conducted training as instructor leading 142 sailors to gaining ACLS, PALS, TCCC, BLS, and AHA heart saver certifications.
- Responsible for formulating treatment plans and ensuring Patient was cared for properly and follow up appointments made.
- Responsible for resolving disagreements and negotiating between enlisted and civilian healthcare teams.
- Increased customer satisfaction by resolving communication issues in call center and during visits.
- Responsible for over $315,000 worth of Immunizations and readiness for over 5,000 Active Duty personnel on Camp Pendleton.
- Sanitized, restocked, and organized exam rooms and medical equipment
Education
Associate of Science - Emergency Management
St Petersburg College
Clearwater, FL01.2024
Petty Officer 3 & 2 Leadership Courses. - Hospital Corpsman
U.S. Naval War College, The
Newport, RI07.2018
Skills
- Microsoft Office Certification
- Team Leadership
- Documentation skills
- Community-Based Educational Programs
- Organizational Goal Development
- Trained over 17 Hospital Corpsman and 35 Reservists in Tactical Combat Casualty Care and Received Sailor Of Quarter Award
- Administrative Staff Supervision
- Emergency Situations
- Facility Oversight
- Medical Programs Implementation
Accomplishments
- Developed John Hopkins All Children's Hospital policy on Behavioral Health PPE.
- Achieved full Medical Readiness and 97% deployability in 1st Battalion 8th Marines leading to a successful deployment in 2019.
- Led in the development of COVID-19 Patient Tracking for 2nd Tank Battalion by developing Excel tracking algorithm which led to a 63% decrease in COVID-19 cases within the Battalion.
Affiliations
Veterans of Foreign Wars
Sons of The American Revolution
Certification
Nationally Registered Emergency Medical Technician
BLS Instructor
Stop The Bleed Instructor
TCCC Instructor
Timeline
Disaster EMS Coordinator
Johns Hopkins All Children's Hospital
01.2023 - Current
Scheduling Coordination Manager
Family First Homecare
12.2021 - 01.2023
Certified Clinical Medical Assistant
Florida E.N.T. & Allergy
07.2021 - 12.2021
Hospital Corpsman (Paramedic)
U.S Navy
07.2018 - 07.2021
Certified Medical Assistant (Hospital Corpsman)
U.S. Navy
05.2015 - 07.2018
Associate of Science - Emergency Management
St Petersburg College
Petty Officer 3 & 2 Leadership Courses. - Hospital Corpsman
U.S. Naval War College, The