Highly-motivated cemetery assistant manager with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills. Committed to maintaining a positive work environment and eager to learn new skills. Seeking opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Bet Olam Cemetery
Beachwood, OH
09.2016 - Current
Coordinated with funeral homes to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Supervised daily operations.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Precise measurements of grave plots and organizing new burial sections.
Operating and safely using heavy machinery such as tractors and backhoes to dig graves.
Conducted burials, ensuring that graves were dug to the correct depth and lined with appropriate materials.
Maintained cemetery grounds, including mowing grass and trimming shrubs.
Performed routine maintenance on equipment used for cemetery upkeep.
Assisted visitors in finding desired grave sites or monuments within the cemetery.
Marked grave sites according to customer specifications.
Resolved conflicts between team members in an effective manner.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to ensure safety and professionalism.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Tree Worker
Buckeye Tree and Landscaping
Olmsted Falls, OH
06.2008 - 09.2016
Climbed trees using ropes, harnesses and other safety equipment to access work areas.
Performed stump grinding operations with heavy-duty machinery such as chippers and grinders.
Operated a bucket truck to gain access to the canopy of large trees.
Trimmed shrubs and bushes according to customer preferences using hedge trimmers or manual tools such as shears and loppers.
Utilized cranes or aerial lifts safely when removing large sections of trees.
Inspected climbing gear before use to ensure it is free from defects.
Repaired storm damage by removing broken branches and trees from properties.
Disposed of debris generated during tree maintenance activities properly.
Performed general landscaping duties such as mulching beds, weeding gardens, when required.
Collected debris from trimmed and pruned trees to clean up work sites.
Education
High School Diploma -
Olmsted Falls High School
Olmsted Falls
06.2011
Exercise Science
University of Akron
Akron, OH
Skills
Operations Management
Task Delegation
Orientation and Training
Strategic Planning
Team Motivation
Staff Supervision
Staff Management
Affiliations
Enjoys hunting, video games, fishing, sporting clay shooting, and working out.