Summary
Overview
Work History
Education
Skills
Timeline
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Alan Blevins

Inkster,MI

Summary

Seasoned Regional Operations Manager with a proven track record at Corporate Transit Of America, enhancing operational efficiency and compliance management. Skilled in workforce planning and delivering exceptional customer service, I've successfully driven productivity improvements and cost reductions. My leadership is marked by fostering strong vendor relations and mentoring teams to exceed goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

24
24
years of professional experience

Work History

Regional Operations Manager

!st Choice Delivery
Livonia, MI
06.2020 - 06.2024
  • Ensured compliance with all applicable laws and regulations regarding operational activities.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Created performance reviews for staff members based on established criteria.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Identified opportunities for cost savings within the region's operations department through process improvements or technology upgrades.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Oversaw hiring process for new employees in order to ensure compliance with company standards.
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed routine maintenance and repair.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Achieved cost-savings by developing functional solutions to problems.
  • Identified needs of customers promptly and efficiently.

Regional Operations Manager

RR Donnley
Livonia, MI
05.2016 - 06.2020
  • Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
  • Ensured compliance with all applicable laws and regulations regarding operational activities.
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Developed training programs designed to enhance employee knowledge of operational processes and procedures.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Oversaw hiring process for new employees in order to ensure compliance with company standards.

Regional Operations Manager

Corporate Transit Of America
Livonia, Michigan
02.2000 - 05.2015
  • Ensured compliance with all applicable laws and regulations regarding operational activities.
  • Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.
  • Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
  • Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
  • Assisted department heads with developing plans for upcoming projects or initiatives related to regional operations.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
  • Created performance reviews for staff members based on established criteria.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Managed inventory levels within the region to ensure sufficient supplies were available at all times.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.

Education

Kent State University
Kent, OH

Skills

  • Compliance management
  • Warehouse management
  • Operational efficiency
  • Delivery fleet management
  • Standard operating procedures
  • Customer and vendor relations
  • Sales support
  • Workforce planning
  • Budgets
  • Staffing oversight
  • Expense tracking
  • Report writing experience
  • Staff supervision
  • Federal regulations
  • Excellent interpersonal skills
  • Transportation management
  • Supervisory role background
  • Outstanding communication skills

Timeline

Regional Operations Manager

!st Choice Delivery
06.2020 - 06.2024

Regional Operations Manager

RR Donnley
05.2016 - 06.2020

Regional Operations Manager

Corporate Transit Of America
02.2000 - 05.2015

Kent State University

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Alan Blevins