Alan Candelario
Moorpark,CA
Summary
Dedicate & highly motivated professional with a proven track record of delivering exceptional customer service and resolving issues effectively. Skilled in multitasking and proficient at completing tasks in a timely manner. Strong problem-solving abilities and a commitment to ensuring customer satisfaction. Proactive and detail-oriented with a passion for exceeding expectations. Demonstrated ability to thrive in fast-paced and dynamic work environments while maintaining a positive and professional demeanor. Excelled Communicator with a strong focus on building rapport and long-lasting relationships with customers. Committed to delivering unparalleled service & contributing to the success of the team and organization. References available upon request. Thank you for your consideration.
Overview
19
19
years of professional experience
Work History
Realtor
Evolve Real Estate
05.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Group Travel Coordinator
Pleasant Holidays (subsidiary of AAA)
10.2013 - 04.2021
- Coordinate & organize large scale groups to various destinations worldwide for a wide range of Clientele
- Collaborated with Hotel & Airline personnel to coordinate complex rooming lists with specific requests
- Accurately managed all accounting functions, ensuring timely and accurate financial reporting utilizing Microsoft Excel.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Document Tech
Recon Trust Post Closing (subsidiary of Bank of America)
02.2013 - 05.2013
- Search and file underwriting documents to ensure credit files are complete
- Use iPortal online services to search documents.
- Worked with internal staff to process documents and sent for closing.
- Converted documents from one application to another.
- Transmitted documents, organized revisions and tracked changes.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Managed file archival and information retrievals.
Title Research Specialist
Landsafe (subsidiary of Bank of America)
06.2012 - 09.2012
- Reviewed foreclosure documents and entered necessary information into the computer system
- Check documents for inaccuracies to keep foreclosure department on track and to help minimize cost
- Reviewed various documents (Deeds of Trust, Notice of Sale) and checked for accuracy
- Prepared 500-600 documents to be reviewed for next day work
- Completed our duties in a timely fashion to complete the foreclosure process
- Abstracted documents (Notice of Sale, Recission, Trustees Deed of Trust) for inaccuracies
- Contacted other counties if information on document was inaccurate or missing
- Made sure the information on the documents matched the information in our TWA system for the customer
- Assisted Recon Trust w/ putting documents to record
- Input recording fees daily that Landsafe charges Recon Trust to record the various documents
- Used iPortal online services & Data-Trace to assist w/ abstracting Nos, Tdus & Recession documents if customer information wasn’t available in the TWA system that we used to record the documents.
Sales Associate
Nordstrom (The Rail Department)
04.2011 - 03.2012
- Performing cash drawer duties
- Providing exceptional customer service
- Assisting in merchandizing
- Creating a positive work environment for other employees
- Meeting monthly sales goals.
Level 4 Employee, Level 3 Employee, & Level 2 Employee
In n Out Burger
02.2008 - 03.2011
- Taking orders at the counter & manage the Cash register at the pay window
- Making sure the dining area is always clean for the customers’ convenience
- Working the fry table & handling drive-thru orders
- Quickly & efficiently solving customer issues (incorrect food orders).
Student Representative
Moorpark Community College
08.2007 - 02.2008
- Went to various high schools and gave presentations regarding the many classes & majors Moorpark College had to offer its students
- Gave campus tours to incoming freshmen, and answer the phone for questions
- Provided assistance to professors & faculty members.
City of Moorpark – Arroyo Vista Recreation Center
01.2005 - 01.2008
- Assisted with City Sponsored events
- Was a camp counselor for year-round day camps for children
- Assisted in various sports leagues throughout the City of Moorpark.
Education
No Degree - Business
Moorpark Community College
Moorpark, CA11.2009
Skills
- Closing Support
- Pricing Negotiation
- Business Development
- Appraisals
- Administrative Support
- Property Management
- Social media marketing
- Problem-solving abilities
- Attention to detail
- Local area familiarity
- Networking and prospecting
- Customer service orientation
Timeline
Realtor
Evolve Real Estate
05.2021 - Current
Group Travel Coordinator
Pleasant Holidays (subsidiary of AAA)
10.2013 - 04.2021
Document Tech
Recon Trust Post Closing (subsidiary of Bank of America)
02.2013 - 05.2013
Title Research Specialist
Landsafe (subsidiary of Bank of America)
06.2012 - 09.2012
Sales Associate
Nordstrom (The Rail Department)
04.2011 - 03.2012
Level 4 Employee, Level 3 Employee, & Level 2 Employee
In n Out Burger
02.2008 - 03.2011
Student Representative
Moorpark Community College
08.2007 - 02.2008
City of Moorpark – Arroyo Vista Recreation Center
01.2005 - 01.2008
No Degree - Business
Moorpark Community College
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