Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Information Technologies Manager /Facility Security Officer
SeaLandAire Technologies, Inc.
12.2015 - Current
Maintain, analyze, troubleshoot, and repair all computer systems, hardware and computer peripherals
Support and maintain user account information including rights, security and systems groups
Perform Security Analysis of Company Network and provide solutions to issues found
Manage transitions from Windows to Linux Servers and ensure compliance with Company standards and practices
Research new policies and procedures based on current standards and practices
Assist Facilities Security with plans for proper security of Facility and Network
Assist in writing new Cyber Security and Remediation Plan to adhere to government requirements
Ensure NIST 800-171 and CMMC rules are implemented and being followed
Train new Information Technologies Members in current company Policies for Computers and Networked devices.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
Implemented cybersecurity measures to protect sensitive information from unauthorized access or theft.
Reduced downtime by proactively addressing potential issues through regular system maintenance.
Developed comprehensive disaster recovery plans, safeguarding critical data and minimizing business disruptions.
Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
Oversaw successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
Developed standards, set specifications and complied with federal, state, and local legislation.
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Established cost-saving measures and alleviated compliance risk through software license audits.
Established robust network architecture, resulting in improved connectivity and performance across all locations.
Enhanced system efficiency by implementing IT infrastructure improvements and streamlining processes.
Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Developed and maintained $200,000 IT department operational budget.
Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
Coordinated with HR department to recruit highly skilled talent for open positions within IT team.
Evaluated emerging technologies for potential adoption, ensuring alignment with organizational goals and industry best practices.
Created storage allocation for new build and existing Windows servers and clusters.
Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Oversaw IT department operations and training.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Built, repaired and installed computer-related hardware based on deployment procedures.
Created and terminated user's accounts from start to finish in business applications.
Guided organizational technology strategy and roadmaps.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Demonstrated familiarity with latest hardware, software and networking technology.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Coordinated technical training and personal development classes for staff members.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Liaised with other departments to minimize network interruptions and possible downtimes.
Managed life cycle replacement of hardware and software.
Managed visitor access control procedures, ensuring all visitors were properly vetted before entering facility.
Trained staff on security protocols, increasing overall awareness and adherence to established guidelines.
Managed security clearances for employees, streamlining process and reducing wait times for approval.
Reduced instances of security violations through consistent reinforcement of policies and swift response to issues as they arose.
Enhanced facility security by conducting comprehensive risk assessments and implementing effective countermeasures.
Served as liaison between organization and federal agencies such as Department of Defense, ensuring smooth communication and resolution of security-related issues.
Oversaw installation and maintenance of access control systems, enhancing facility safety and monitoring capabilities.
Investigated security incidents thoroughly, determining root causes and recommending appropriate disciplinary measures or changes in protocol.
Established culture of accountability among team members by setting clear expectations regarding adherence to security protocols.
Ensured proper disposal of classified materials according to regulatory guidelines, preventing leakage of sensitive information.
Developed and maintained security plans, ensuring compliance with government regulations and company policies.
Coordinated with law enforcement agencies during investigations or emergencies, maintaining open communication channels for timely resolution.
Continuously updated knowledge on industry best practices and emerging technologies in field of facility security, allowing for implementation of cutting-edge solutions to maintain secure environment.
Implemented background checks on prospective hires, mitigating risks associated with hiring unscrupulous personnel.
Reviewed contracts with third-party vendors to ensure compliance with company''s security requirements prior to engagement.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Investigated suspicious activities and persons to maintain security of premises.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Issued access cards to authorized personnel to monitor access points.
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Human Resources/Community Relations Director
Advisors of Rubi-Ka, Funcom (Satellite)
06.2011 - 01.2020
Plan and administer company bi-weekly newsletter
Correspond with several departments regarding staffing issues
Design and implement several tools for usage within Funcom programs.
Led crisis communication efforts during challenging times, maintaining transparency with stakeholders and preserving public trust in organization's ability to address concerns effectively.
Strengthened community partnerships by organizing and executing outreach events.
Mentored team members in effective community relations strategies, fostering professional growth within department.
Coordinated volunteer programs to encourage community involvement in organizational initiatives.
Managed social media channels, increasing brand awareness and engagement within community.
Collaborated with internal departments to align community relations efforts with overall organizational goals.
Evaluated success of community initiatives, making data-driven recommendations for future improvements.
Developed and executed quarterly rolling calendar of events.
Information Technologies Internship
Pairasight Inc.
06.2012 - 08.2012
Maintain and Develop Operating System for Devices
Research and Present information on Competitive Devices
Investigate and deploy solutions for new Device parameters.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Education
Associate of Applied Science - Linux/Unix Systems Technology
Baker College-Jackson, MI
Jackson
09.2012
Bachelor of Science - Information Technology And CyberSecurity
Baker College-Jackson, MI
Jackson, MI
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Strategic Planning
Operations Management
Performance Management
Policy Implementation
Schedule Preparation
Cross-Functional Teamwork
Coursework
Linux/Unix System Administration
Routers and Routing
Networking Essentials
Network Securities
Operating Systems and Maintenance
Cyber Security
Python
CSS
CentOS/Red Hat/Archlinux
Shell Programming
Windows Server 2019
PHP
HTML
Libvirt/Qemu
Timeline
Information Technologies Manager /Facility Security Officer
SeaLandAire Technologies, Inc.
12.2015 - Current
Information Technologies Internship
Pairasight Inc.
06.2012 - 08.2012
Human Resources/Community Relations Director
Advisors of Rubi-Ka, Funcom (Satellite)
06.2011 - 01.2020
Associate of Applied Science - Linux/Unix Systems Technology
Baker College-Jackson, MI
Bachelor of Science - Information Technology And CyberSecurity