Summary
Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Alan Carr

Jackson,MI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Information Technologies Manager /Facility Security Officer

SeaLandAire Technologies, Inc.
12.2015 - Current
  • Maintain, analyze, troubleshoot, and repair all computer systems, hardware and computer peripherals
  • Support and maintain user account information including rights, security and systems groups
  • Perform Security Analysis of Company Network and provide solutions to issues found
  • Manage transitions from Windows to Linux Servers and ensure compliance with Company standards and practices
  • Research new policies and procedures based on current standards and practices
  • Assist Facilities Security with plans for proper security of Facility and Network
  • Assist in writing new Cyber Security and Remediation Plan to adhere to government requirements
  • Ensure NIST 800-171 and CMMC rules are implemented and being followed
  • Train new Information Technologies Members in current company Policies for Computers and Networked devices.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
  • Implemented cybersecurity measures to protect sensitive information from unauthorized access or theft.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance.
  • Developed comprehensive disaster recovery plans, safeguarding critical data and minimizing business disruptions.
  • Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
  • Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
  • Oversaw successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
  • Developed standards, set specifications and complied with federal, state, and local legislation.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Established cost-saving measures and alleviated compliance risk through software license audits.
  • Established robust network architecture, resulting in improved connectivity and performance across all locations.
  • Enhanced system efficiency by implementing IT infrastructure improvements and streamlining processes.
  • Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Developed and maintained $200,000 IT department operational budget.
  • Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
  • Coordinated with HR department to recruit highly skilled talent for open positions within IT team.
  • Evaluated emerging technologies for potential adoption, ensuring alignment with organizational goals and industry best practices.
  • Created storage allocation for new build and existing Windows servers and clusters.
  • Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Created and terminated user's accounts from start to finish in business applications.
  • Guided organizational technology strategy and roadmaps.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Coordinated technical training and personal development classes for staff members.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Managed life cycle replacement of hardware and software.
  • Managed visitor access control procedures, ensuring all visitors were properly vetted before entering facility.
  • Trained staff on security protocols, increasing overall awareness and adherence to established guidelines.
  • Managed security clearances for employees, streamlining process and reducing wait times for approval.
  • Reduced instances of security violations through consistent reinforcement of policies and swift response to issues as they arose.
  • Enhanced facility security by conducting comprehensive risk assessments and implementing effective countermeasures.
  • Served as liaison between organization and federal agencies such as Department of Defense, ensuring smooth communication and resolution of security-related issues.
  • Oversaw installation and maintenance of access control systems, enhancing facility safety and monitoring capabilities.
  • Investigated security incidents thoroughly, determining root causes and recommending appropriate disciplinary measures or changes in protocol.
  • Established culture of accountability among team members by setting clear expectations regarding adherence to security protocols.
  • Ensured proper disposal of classified materials according to regulatory guidelines, preventing leakage of sensitive information.
  • Developed and maintained security plans, ensuring compliance with government regulations and company policies.
  • Coordinated with law enforcement agencies during investigations or emergencies, maintaining open communication channels for timely resolution.
  • Continuously updated knowledge on industry best practices and emerging technologies in field of facility security, allowing for implementation of cutting-edge solutions to maintain secure environment.
  • Implemented background checks on prospective hires, mitigating risks associated with hiring unscrupulous personnel.
  • Reviewed contracts with third-party vendors to ensure compliance with company''s security requirements prior to engagement.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Human Resources/Community Relations Director

Advisors of Rubi-Ka, Funcom (Satellite)
06.2011 - 01.2020
  • Plan and administer company bi-weekly newsletter
  • Correspond with several departments regarding staffing issues
  • Design and implement several tools for usage within Funcom programs.
  • Led crisis communication efforts during challenging times, maintaining transparency with stakeholders and preserving public trust in organization's ability to address concerns effectively.
  • Strengthened community partnerships by organizing and executing outreach events.
  • Mentored team members in effective community relations strategies, fostering professional growth within department.
  • Coordinated volunteer programs to encourage community involvement in organizational initiatives.
  • Managed social media channels, increasing brand awareness and engagement within community.
  • Collaborated with internal departments to align community relations efforts with overall organizational goals.
  • Evaluated success of community initiatives, making data-driven recommendations for future improvements.
  • Developed and executed quarterly rolling calendar of events.

Information Technologies Internship

Pairasight Inc.
06.2012 - 08.2012
  • Maintain and Develop Operating System for Devices
  • Research and Present information on Competitive Devices
  • Investigate and deploy solutions for new Device parameters.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Education

Associate of Applied Science - Linux/Unix Systems Technology

Baker College-Jackson, MI
Jackson
09.2012

Bachelor of Science - Information Technology And CyberSecurity

Baker College-Jackson, MI
Jackson, MI

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Performance Management
  • Policy Implementation
  • Schedule Preparation
  • Cross-Functional Teamwork

Coursework

  • Linux/Unix System Administration
  • Routers and Routing
  • Networking Essentials
  • Network Securities
  • Operating Systems and Maintenance
  • Cyber Security
  • Python
  • CSS
  • CentOS/Red Hat/Archlinux
  • Shell Programming
  • Windows Server 2019
  • PHP
  • HTML
  • Libvirt/Qemu

Timeline

Information Technologies Manager /Facility Security Officer

SeaLandAire Technologies, Inc.
12.2015 - Current

Information Technologies Internship

Pairasight Inc.
06.2012 - 08.2012

Human Resources/Community Relations Director

Advisors of Rubi-Ka, Funcom (Satellite)
06.2011 - 01.2020

Associate of Applied Science - Linux/Unix Systems Technology

Baker College-Jackson, MI

Bachelor of Science - Information Technology And CyberSecurity

Baker College-Jackson, MI
Alan Carr