Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ALAN CHESS

Saint Marys,OH

Summary

Well-grounded leader experienced in Finance and Sales positions and pursuing challenging new role. Successful at optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills.

Retired Army Sergeant with 8 years of leadership experience.

Overview

19
19
years of professional experience

Work History

General Manager

Ultra Motors LLC
Lima , OH
08.2023 - Current
  • Established budgets and monitored performance against budget objectives.
  • Negotiated contracts with vendors for parts supply agreements or service contracts in order to maximize cost savings benefits.
  • Managed day-to-day operations of dealership including scheduling of staff hours, assigning tasks and monitoring workflow.
  • Created a positive work environment that encourages collaboration among all departments within the dealership network.
  • Developed and implemented strategies for sales, customer service, inventory control, financial management and other areas of operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Produced thorough, accurate and timely reports of project activities.

Sales Manager

Bobs Cycle Repair
SIDNEY, OHIO
12.2022 - 08.2023
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Researched and recommended new accounting software package to replace various non-integrated software packages.

Finance Manager

Arbogast Ford
Troy, OH
06.2020 - 12.2022
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
  • Delivered extensive coaching in financial processes and procedures to both newly hired and existing employees.
  • Accomplished revenue and profitability goals by applying extensive knowledge of bank and credit union programs as well as factors which produced best terms.
  • Explained and emphasized benefits of dealer financing in lieu of cash payments or credit union financing to boost revenue.

Finance Director

American Chevrolet Buick GMC
Wapakoneta, OH
01.2016 - 06.2020
  • Reviewed credit applications against established parameters to determine approval, rejection or modification requirements
  • Utilized prescribed scripts and friendly but firm attitude with full knowledge of contractual requirements and legal remedies
  • Managed accounting operations, accounting close, account reporting and reconciliations
  • Reviewed credit records to evaluate customer histories
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software
  • Generated average of $1800 in revenue per vehicle
  • Funded deals efficiently and economically by using Route One and Docupad funding platforms
  • Achieved increased service contract penetration to 70%

Assistant Pre-owned Sales Manager

Allan Nott Honda & Toyota
Lima, OH
01.2014 - 01.2016
  • Oversaw acquisition, services and repairs to bring vehicles up to showroom standard for retail sale
  • Generated an average of 150 pre-owned auto, SUV and truck sales per quarter over the past 8 quarters
  • Recruited and developed a high-performing sales team
  • Created necessary documentation for used car sales
  • Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated
  • Led and motivated 8-person team of sales professionals
  • Maintained a strong understanding of competitors, their offerings and their presence in assigned territory
  • Consistently met and exceeded department expectations for productivity and accuracy levels

Infantryman (11B)

United States Army
Fort Hood, TX
08.2005 - 11.2012
  • Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
  • Led infantry team of 12 members in combat operations, providing tactical guidance for individuals with varying strengths.
  • Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
  • Conducted ground reconnaissance and reported to leadership for strategic planning.
  • Defended country against threats by capturing, destroying and repelling enemy forces during combat.
  • Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Moved quickly on foot carrying as much as 300 pounds to reinforce formations and carry out attacks.

Education

Associate of Applied Science - Applied Science

University of Northwestern Ohio
2016

Skills

  • Financial institution programs
  • Financial budgeting
  • Deal structuring
  • Lender relationships
  • Departmental oversight
  • Mentoring and training
  • Financial reporting
  • Reynolds and Reynolds
  • Docupad
  • Staff development/training
  • Team leadership
  • Sales forecasting
  • Upsell opportunities
  • Standardizing Procedures
  • Good Work Ethic
  • Problem Resolution

Accomplishments

Process Improvement
Created new departmental procedures manual. Assessed organizational training needs. Exceeded Sales Management goals by 15% on a quarterly basis.

  • Created highly effective new program that significantly impacted efficiency and improved operations.

Marketing
Implemented marketing strategies which resulted in 20% growth of customer base.

PENETRATION

Continuously ended each month with a penetration of about 55%.

Became the top Polaris sales manager in our region 3 quarters in a row.

Timeline

General Manager

Ultra Motors LLC
08.2023 - Current

Sales Manager

Bobs Cycle Repair
12.2022 - 08.2023

Finance Manager

Arbogast Ford
06.2020 - 12.2022

Finance Director

American Chevrolet Buick GMC
01.2016 - 06.2020

Assistant Pre-owned Sales Manager

Allan Nott Honda & Toyota
01.2014 - 01.2016

Infantryman (11B)

United States Army
08.2005 - 11.2012

Associate of Applied Science - Applied Science

University of Northwestern Ohio

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