With a proven track record at Ford Country Henderson Las Vegas, I excel in diesel engine repair and leading teams to success. My expertise in fuel system troubleshooting and fostering collaborative environments has significantly enhanced shop productivity and customer satisfaction. Committed to continuous professional development, I embody technical proficiency and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Heavy Line Technician
Northbay Ford
09.2024 - Current
Maintained accurate service records, contributing to better tracking of vehicle performance and maintenance needs.
Increased equipment lifespan by performing preventative maintenance checks and services on fleet vehicles.
Utilized specialized diagnostic equipment to read fault codes, pinpointing underlying issues for targeted repairs.
Achieved high-quality results through diligent adherence to manufacturer''s guidelines and specifications during repairs.
Lead Diesel Technician
Ford Country Henderson Las Vegas
11.2015 - 03.2022
Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
Led cross-functional teams on major projects involving engine overhauls or extensive system upgrades, achieving successful outcomes within tight deadlines.
Contributed to the growth of the organization by sharing best practices at industry conferences or seminars.
Resolved warranty claims swiftly by coordinating with manufacturers'' representatives to ensure proper documentation and processing procedures were followed.
Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
Provided exceptional customer service by thoroughly explaining repair needs and options to clients, leading to repeat business opportunities.
Assisted in developing budgets for labor hours, materials costs, and other expenses related to diesel engine maintenance operations.
Increased shop productivity through the implementation of innovative tools and technologies for diagnostics and repairs.
Maintained safety compliance within the workshop, conducting regular inspections and addressing potential hazards proactively.
Implemented quality control measures to minimize rework, saving time and resources while maintaining high standards for repairs.
Streamlined workflow for increased efficiency by optimizing diagnostic procedures and repair processes.
Established strong relationships with vendors, ensuring timely delivery of parts needed for repairs and consistent inventory levels.
Collaborated with management to develop training programs, resulting in higher technical proficiency among technicians.
Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
Fostered a culture of teamwork by effectively communicating with colleagues, management, and clients to ensure seamless operations within the workshop.
Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
Troubleshot complex mechanical issues using advanced diagnostic tools, reducing repair times significantly.
Troubleshot systems, traced problems and diagnosed root causes.
Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
Completed warranty services and submitted required paperwork.
Diagnosed mechanical problems for repair or replacement.
Handled repairs, replacing broken components and inspecting engines for wear and tear.
Performed preventive maintenance on diesel engines, preventing malfunctions.
Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Conducted full operational compliance inspections before releasing vehicles for use.
Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
Followed factory and dealership standards to accurately perform repairs according to work order.
Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
Determined cost-effective solutions to mechanical issues, saving company money.
Organized test drives in buses and trucks to identify needed repairs.