Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Alan Contreras

Denton,TX

Summary

Motivated and results-driven Sales Development Representative with a strong background in customer-facing roles, lead generation, and relationship-building. Experienced with sales tools like ZoomInfo, Apollo, and LinkedIn Sales Navigator and Dripify. Bilingual communicator (English/Spanish) with a proven ability to build trust, uncover needs, and drive qualified opportunities into the sales pipeline. Eager to contribute to high-performing sales teams in tech-driven environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Development Representative

Parakeet
06.2025 - Current
  • Utilized Nooks and Slack to manage sensitive client information and update existing and new client profiles.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Used data analytics to identify and track sales trends and develop actionable insights.
  • Achieved and exceeded monthly and annual sales targets.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.

Master ASE Technician

EurAuto Repair Shop
04.2024 - 01.2025
  • Delivered personalized customer consultations to diagnose needs and communicate repair options - building trust and improving conversion rates
  • Leveraged Tekmetric to streamline workflow, resulting in faster service delivery and higher customer satisfaction
  • Managed high-ticket service transactions with clarity, persuasion, and professionalism

Education

Bootcamp - Tech Sales Development

CourseCareers
01.2025

Skills

  • Proficient in Apollo
  • Tekmetric
  • Nooks
  • Slack
  • Dripify
  • Sales Navigator
  • Huntr

Accomplishments

  • Optimized Workflow Efficiency: Reduced service delivery time by 20%, increasing customer satisfaction scores by 15%.
  • Enhanced Customer Retention: Increased referral business by 30% through superior customer service and communication skills.
  • Improved Sales Conversion: Achieved 25% conversion rate on high-ticket items through effective consultation and upselling.
  • Leadership And Mentoring: Trained and mentored 5 junior technicians, improving team productivity by 40%.

Languages

English Native
Spanish Native

Certification

Course Careers Software Sales Course

Timeline

Sales Development Representative

Parakeet
06.2025 - Current

Master ASE Technician

EurAuto Repair Shop
04.2024 - 01.2025

Bootcamp - Tech Sales Development

CourseCareers
Alan Contreras