Alan Cortes
Alsip,IL
Summary
Reliable and detail-oriented professional with over a year of experience as a grocery store cashier, demonstrating strong customer service skills, accuracy in handling cash, and efficiency in high-volume transactions. Currently employed as a swim instructor, showcasing excellent communication, patience, and the ability to build trust with clients of all ages. Bilingual in Spanish and English, with the ability to effectively assist a diverse customer base. A hardworking student preparing to enter the first year of college, with a strong commitment to academic and professional growth. Known for maintaining a positive attitude, strong work ethic, and delivering exceptional service. Eager to bring interpersonal skills, dedication, and a passion Into any work force I am in.
Overview
1
1
year of professional experience
Work History
Swim Instructor
British Swim School
03.2025 - Current
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Took notes strengths and weaknesses of each child in class to track progress.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Adapted teaching techniques to different learning styles.
- Implemented proper safety protocols and emergency response plans.
- Assisted with marketing and promoting of classes and services.
Cashier
Supermercado La Gloria
01.2024 - 02.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma - Computer Engineering
Alan B Shepard High School
Palos Heights, ILSkills
- Water rescue
- Water safety monitoring
- Competitive swim instruction
- Customer service
- Verbal and written communication
- Equipment organization
- Creative thinking
- Issue resolution
- Adaptability and dependability
- Strong leadership
- Equipment management
- Relationship building
- Flexible schedule
- Good with numbers
Languages
Spanish
Native or Bilingual
Timeline
Swim Instructor
British Swim School
03.2025 - Current
Cashier
Supermercado La Gloria
01.2024 - 02.2025
High School Diploma - Computer Engineering
Alan B Shepard High School
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