Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alan Cruz

McAllen,TX

Summary

As a Restaurant Manager at Whataburger, I excel in creating memorable dining experiences while overseeing the day-to-day operations of the restaurant. I am responsible for managing the team, which includes setting goals, scheduling, training, and offering continuous support. Additionally, I maintain high standards of food quality and cleanliness in both the kitchen and dining areas, ensuring that customer satisfaction is consistently met. I also manage the financial side of the business, including monitoring sales, managing budgets, and implementing promotional strategies to boost sales. My strengths lie in problem-solving, leadership, and effective communication, which I use to balance multiple responsibilities and drive positive outcomes for both the team and customers.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Whataburger Restaurants L&C
12.2019 - Current
  • Lead and manage the restaurant’s daily operations, ensuring efficient and high-quality service.
  • Supervise and train staff, providing ongoing feedback and support to ensure team success.
  • Oversee scheduling and staffing, ensuring optimal coverage during peak hours.
  • Maintain cleanliness, food quality, and adherence to health and safety standards.
  • Handle customer concerns and feedback, turning challenges into positive experiences.
  • Manage financial tasks such as monitoring sales, maintaining budgets, and implementing cost-saving strategies.
  • Collaborate on marketing strategies to promote sales and customer loyalty.

Education

Associate of Business Administration -

South Texas College
McAllen, TX
06-2022

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Staff Training & Development
  • Financial Management & Budgeting
  • Marketing & Promotional Strategies
  • Problem Solving & Decision Making
  • Time Management & Scheduling
  • Food Safety & Sanitation Standards

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Manager

Whataburger Restaurants L&C
12.2019 - Current

Associate of Business Administration -

South Texas College
Alan Cruz