Alan Cua
Elk Grove,CA
Summary
Results-driven professional with an emphasis on delivering exceptional customer service. Has a keen eye for detail, adeptness in inventory management, and a collaborative approach in achieving team objectives. Eager to contribute dynamic customer service expertise and dedication to excellence.
Overview
30
30
years of professional experience
Work History
Stock Manager
Ratsky Bar And Restaurant
06.1999 - 06.2000
- Implemented inventory management techniques to minimize overstocking.
- Collaborated with team members to unload deliveries and ensure timely stocking of products.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
Band Manager
Azucal Band
01.2018 - Current
- Managing band schedules, coordinating rehearsals and handling logistics related to performances,
- Handling negotiations and communications to liaise between band members, promoters, and other industry professionals,
- Marketing and promoting the band, including social media management and website.
Stock Manager
Country Export Philippines
01.1994 - 05.1995
- Vendor relations: established and maintained relationships with vendors, negotiating contracts, and ensuring timely delivery of supplies and materials while effectively managing costs and quality,
- Outsourced materials and supplies to ensure company receives the best quality supplies and cost.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Service Crew Member
Jollibee Foods Corp.
06.1993 - 06.1994
- Managed cash transactions accurately and efficiently at the cash register and POS system.
- Operated and maintained soda and soft serve machines.
- Provided exceptional customer service, resolving inquiries and handling complaints in a timely and professional manner.
- Maintained a clean and organized work area ensuring a pleasant dining experience for customers.
- Kept customers and crew areas organized.
Education
Bachelor of Arts - Business Management
Colegio De San Juan De Letran
Manila, Philippines05.1999
Skills
- Customer Service
- Leadership qualities and teamwork
- Time management
- Inventory management
- Attention to detail
- Adaptability
music, pets, landscaping
Passionate about doing landscaping projects and home improvements. I keep pets such as koi, turtles, tortoises, and finches.
Passionate about playing music and have been performing live since 2000 in some countries in Asia (Philippines , Japan, Korea) and now in Sacramento.
Timeline
Band Manager
Azucal Band
01.2018 - Current
Stock Manager
Ratsky Bar And Restaurant
06.1999 - 06.2000
Stock Manager
Country Export Philippines
01.1994 - 05.1995
Service Crew Member
Jollibee Foods Corp.
06.1993 - 06.1994
Bachelor of Arts - Business Management
Colegio De San Juan De Letran