ALAN DIGGES
Houston,TX
Summary
With a proven track record at Northwest Assistance Ministries, I excel in route planning and customer service, ensuring timely and safe delivery with a focus on cleanliness and food handling. Demonstrated ability to solve problems and improve customer satisfaction, I bring both hard and soft skills to any team. Strong focus on team collaboration and achieving results. Skilled in customer service, navigation, and vehicle maintenance, with keen ability to meet changing demands.
Overview
18
18
years of professional experience
Work History
Part-Time Senior Meal Delivery Driver
Northwest Assistance Ministries
07.2017 - Current
- Supported the team by assisting with tasks such as inventory management or cleaning and disinfecting equipment when not engaged in deliveries.
- Utilized strong problem-solving skills to address any unexpected challenges or obstacles encountered during deliveries.
- Managed multiple deliveries simultaneously while maintaining excellent time management skills.
- Participated in regular training sessions to stay updated on industry best practices and company policies.
- Adhered to strict food safety guidelines, minimizing the risk of contamination or spoilage during transport.
- Completed on-time deliveries by choosing best and most efficient routes.
Alan's Dog Walking and Pet Sitting
Self-employed
03.2009 - 06.2017
- Increased owner satisfaction by tailoring walking routes to meet the specific needs and preferences of each dog.
- Developed strong bonds with dogs, fostering trust and loyalty through consistent care and attention on walks.
- Actively participated in training sessions aimed at further developing skills related to handling various types of canine personalities and temperaments.
- Provided basic grooming services for dogs in need, such as brushing fur and cleaning paws after walks to maintain a clean appearance.
Customer Service
Marshalls & HomeGoods
02.2007 - 05.2009
- Provided excellent customer service through communication and interpersonal skills.
- Answered customers' questions and providing exceptional customer service.
- Greeted customers and provided outstanding customer service.
Education
No Degree - Dog Obedience Certification
Penn Foster
Scranton, PA05-2012
High School Diploma -
Light House Academy
12-2006
Skills
- Driving etiquette
- Safe driving
- Cleanliness
- Food handling
- Route planning
- Punctuality
Timeline
Part-Time Senior Meal Delivery Driver
Northwest Assistance Ministries
07.2017 - Current
Alan's Dog Walking and Pet Sitting
Self-employed
03.2009 - 06.2017
Customer Service
Marshalls & HomeGoods
02.2007 - 05.2009
No Degree - Dog Obedience Certification
Penn Foster
High School Diploma -
Light House Academy
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