Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Eisenberg

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service focused and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster an iconic customer experience.

Overview

11
11
years of professional experience

Work History

Business Office Associate

Carmax Auctions
11.2021 - 05.2023

Responsible for all DMV and other documents associated with Dealer auction Vehicle purchases.

Processed cash, check, and credit payments for dealer representatives at our location.

Answered telephone requests for payment information and document processing status.

Appraisal Specialist

CarMax
08.2019 - 07.2021

Greeted customers and determined their objectives for their visit.

For those just looking to sell their vehicle, inputted their information into our computer application to obtain a firm proposal.

Presented our formal appraisal and explained the process and paperwork necessary for us to purchase

Sales Consultant

CarMax
01.2012 - 08.2019
  • Used consultative sales techniques to understand customer needs and recommend relevant vehicle choices
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone requests for information and set appointments accordingly.


Education

Master of Science - Business And Marketing

University of Baltimore
Baltimore, MD

Skills

  • Customer Satisfaction
  • Workflow Coordination
  • Process Improvement
  • Cash Reconciliation
  • Product Knowlege

Timeline

Business Office Associate

Carmax Auctions
11.2021 - 05.2023

Appraisal Specialist

CarMax
08.2019 - 07.2021

Sales Consultant

CarMax
01.2012 - 08.2019

Master of Science - Business And Marketing

University of Baltimore
Alan Eisenberg