Summary
Work History
Education
Skills
Timeline
Generic

Alan Elliott

Summary

Dedicated Route Manager bringing proven expertise in meeting customer needs, overseeing drivers, and improving efficiency and safety metrics through consistent monitoring of Key Performance Indicators. Manages daily operations with strong attention to detail and excellent organizational skills. Effective leader with positive attitude and dedication to deliver quality in all operational activities. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking management-level opportunities to expand skills while facilitating company growth.

Work History

Route Manager

Waste Managment
Visalia, CA
09.2021 - Current
  • Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements
  • Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues
  • Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule)
  • Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist
  • Sets and monitors productivity, service, and safety targets for each route and driver
  • Assists with data collection and reporting required for incentive pay programs
  • Acquires and coordinates temporary workers assigned to assist drivers on routes
  • Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies
  • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining
  • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate
  • Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards
  • Documents problem fixes and provides instructions to dispatch/service should problems recur
  • Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers
  • Notifies customer service of delivery days for specific areas
  • Ensures set-up errors and missed pickups are reported and resolved
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation
  • Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.

Front-Loader Operator/Office Assistant

Waste Managment
Visalia, CA
06.2019 - 09.2021
  • Conducted daily pre-trip inspections of assigned vehicle to ensure safe operation.
  • Followed safety procedures when handling materials or operating heavy machinery.
  • Performed regular maintenance checks on equipment used during loading and unloading operations such as checking fluid levels, lubricating parts.
  • Adhered to established safety regulations while performing job duties.
  • Maximized truck space by loading efficiently.
  • Provided administrative support to staff lite manager, including copying and scanning documents, and filing paperwork.
  • Reviewed driver DOT logs for accuracy.
  • Performed data entry tasks into various computer systems accurately and efficiently.

Receiving Clerk

Goodwill Industries
Woodland, CA
10.2018 - 03.2019
  • Accepted donations at the door, customer service, organize the warehouse.
  • Used hand pallet truck to transport heavy material within the facility.
  • Followed safety guidelines while operating machinery in the facility.
  • Organized materials on pallets according to size, weight, and type of item.
  • Inspected and moved products to designated areas in warehouse.
  • Inspected stores regularly for proper stocking and display of products.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
  • Displayed products to drive sales, using knowledge of consumer and market trends.
  • Created visual displays to showcase products in interactive and engaging way.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Equipment Operator

Gymboree Distribution Center
Dixon, CA
12.2016 - 10.2017
  • Operated a picker-forklift, picked items to be packaged and shipped.
  • Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
  • Communicated effectively with team members regarding status updates on jobsite activities.
  • Participated actively in weekly safety meetings held by the site manager.
  • Used equipment to complete jobs quickly and correctly.
  • Checked equipment for defects before and after shift and submitted report indicating equipment condition.
  • Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
  • Performed cycle counts of warehouse stock on a regular basis.
  • Operated forklifts and other material handling equipment safely and efficiently.
  • Assisted with physical inventories as required.
  • Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
  • Ensured safety policies were followed at all times while working in the warehouse environment.
  • Packaged items for shipment according to customer specifications.
  • Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
  • Processed orders accurately, efficiently and within specified timeframes.
  • Followed proper safety protocols when operating machinery in the warehouse.
  • Cleaned, maintained and organized the warehouse area daily.
  • Utilized scanners and RF devices for tracking purposes.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Laborer

Labor Ready
Turlock, CA
06.2016 - 09.2016
  • General labor.

Liquor Inventory Manager

Visalia Brewing Co
Visalia, CA
05.2006 - 04.2016
  • Responsible for communicating with vendors, ordering liquor for on premise retail sales, receiving, and stocking, conducting detailed daily inventory, reconciling daily receipts with remaining inventory
  • Also instructed bartenders in proper pours according to owners expectations, investigated loss of inventory, over-pours, theft, etc, evaluated cost increases, increased drink prices when necessary and input prices into POS register
  • Other duties include; assisting in the preparation and operation of catering and special events, bar tending, security (bouncer), general maintenance, and cleaning.
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Developed and implemented strategies to improve profitability, reduce costs, and increase revenues.
  • Identified discrepancies in financial data and suggested solutions for resolution.
  • Performed trend analysis on key financial metrics such as revenue growth, profit margins.
  • Prepared detailed reports on the performance of various business units based on their P&L statements.

Truck Driver

Central California Cartage Co
Goshen, CA
07.2009 - 10.2011
  • Truck Driver
  • Local transport.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Pest Control Technician

Pest Master Services
Visalia, CA
06.2006 - 06.2009
  • Assessed customer’s needs and performed pest control as necessary, maintained a monthly route schedule for regular maintenance, maintained customer relationships, increased customer base.
  • Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.
  • Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
  • Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area.
  • Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards.
  • Identified potential entry points for pests and sealed them off with caulking or other materials.
  • Educated customers on proper sanitation practices to help prevent future infestations of pests.
  • Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
  • Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
  • Maintained records of all services performed including type of service provided, location treated and chemical used.
  • Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
  • Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.

Warehouse Associate

Relizon
Tulare
12.2004 - 06.2006
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Adhered strictly to company policies regarding quality control measures throughout the shipping process.
  • Communicated effectively with team members on matters related to work assignments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Independent Insurance Agent

United American Insurance Company
Fresno, CA
03.2004 - 11.2004
  • Tested for and received a Life and Health insurance agent license, ascertained knowledge of complicated policies, performed sales presentations, maintained customer relationships utilizing follow-up procedures.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Gathered detailed information from customers prior to offering quotes or making recommendations.

Merchandiser/Sales

Sequoia Beverage
Visalia, CA
11.1992 - 04.2001
  • Merchandised a given sales territory, utilized Point-Of-Sale and signage, built product displays, rotated product
  • Also performed sales duties in the absence of the sale-person
  • Including taking inventory in retail stores, ordering replacement inventory, sell in new placements, and maintain customer relationships.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Developed promotional strategies to increase sales of featured products.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Participated in weekly meetings regarding upcoming promotions or changes in product lines.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Built product displays and placed appropriate signage for merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.

Loader Operator / Yard Maintenance

Waste Management / People Ready
  • Under limited supervision of the Route Supervisor, Use heavy equipment (Front-Loader) to load recyclable material into trailers for delivery
  • Use forklift to load recyclable trash cans into trailers, empty garbage containers, load-unload materials, and equipment
  • Maintain records of outgoing recyclables including E-waste
  • Clean or repair reusable trash cans and dumpsters
  • Also responsible for maintaining the cleanliness of the facility and grounds, including lawn maintenance and cleaning the office.

Personnel Specialist

U.S. Air Force
Beale AFB, CA
  • Responsible for assuring Air Force compliance with personnel policies, directives, and procedures
  • Oversee a wide array of administrative functions such as duty status changes, leave programs, separations, re-enlistments, and official documents such as letters of reprimand.

Education

Bachelor's in Economics -

University of California, Davis
05.2019

Bachelor's in Political Science -

University of California-Davis
03.2019

Associate in Business Transfer -

College of the Sequoias
05.2016

Skills

  • Microsoft Excel
  • Computer Recycling
  • Production Planning
  • Supervisory Skills
  • Attention to Detail
  • Safety Meetings
  • Safety Training
  • Handle Confidential Information
  • Solid Waste
  • Hazardous Waste Management
  • Relationship Development
  • Incident Investigation
  • Operations Management
  • Performance Improvement
  • Site Management
  • Inventory Management
  • Coaching
  • Safety Committee
  • Key Performance Indicators
  • Regulatory Agencies
  • Communication
  • Waste Management
  • Microsoft Office
  • Performance Reviews
  • Business Process Improvement
  • Production Operations
  • Kronos Timekeeping
  • Environment, Health, and Safety (EHS)
  • Gmail
  • Staff Training
  • Route Optimization
  • Schedule Management
  • Transportation Management
  • Vehicle Inspection
  • Forklift Operation
  • Documentation
  • Staff Management
  • Hazardous Material Storage
  • Equipment Inspection
  • Continuous Improvement
  • Incident Reporting
  • Inventory Reconciliation
  • Team Collaboration
  • Issue Resolution
  • Mentoring and training
  • Problem-Solving

Timeline

Route Manager

Waste Managment
09.2021 - Current

Front-Loader Operator/Office Assistant

Waste Managment
06.2019 - 09.2021

Receiving Clerk

Goodwill Industries
10.2018 - 03.2019

Equipment Operator

Gymboree Distribution Center
12.2016 - 10.2017

Laborer

Labor Ready
06.2016 - 09.2016

Truck Driver

Central California Cartage Co
07.2009 - 10.2011

Pest Control Technician

Pest Master Services
06.2006 - 06.2009

Liquor Inventory Manager

Visalia Brewing Co
05.2006 - 04.2016

Warehouse Associate

Relizon
12.2004 - 06.2006

Independent Insurance Agent

United American Insurance Company
03.2004 - 11.2004

Merchandiser/Sales

Sequoia Beverage
11.1992 - 04.2001

Loader Operator / Yard Maintenance

Waste Management / People Ready

Personnel Specialist

U.S. Air Force

Bachelor's in Economics -

University of California, Davis

Bachelor's in Political Science -

University of California-Davis

Associate in Business Transfer -

College of the Sequoias

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Alan Elliott