Alan Eyoub
Bellingham,WA
Summary
IT Project Manager specializing in software implementations with a proven track record of delivering 43 full-cycle projects—leading the team in Go-live completions the past 7 months. Expert in managing complex software rollouts from initiation through deployment while maintaining 100% on-time delivery and exceeding client expectations. Skilled in stakeholder collaboration, requirements gathering, and client training to maximize software ROI. Recognized for building strong client relationships and delivering high-quality solutions that align with organizational objectives.
Overview
4
4
years of professional experience
Work History
Project Manager
Halo Service Solutions
Bellingham, WA
09.2023 - Current
- Successfully managed and delivered 43 full-cycle software implementations leading the team in most Go-live implementations the past 7 months.
- Successfully managed multiple software implementation projects from initiation to completion, ensuring timely delivery and meeting client requirements.
- Provided training and support to clients on software usage and best practices, empowering them to maximize the value of their software investments.
- Received positive feedback from clients for delivering high-quality solutions, exceeding expectations, and building strong, long-lasting relationships.
- Collaborated closely with clients to identify project requirements, clarify objectives, and define success criteria, ensuring alignment with organizational goals.
Project Manager for GSI Worldwide Sales Acceleration Team
Microsoft (via The Odigo Group)
06.2022 - 01.2023
- Proactively engaged with sellers to identify and eliminate potential blockers between sellers and partners, resulting in expedited deal finalization.
- Supported 14 GSI partners in enhancing solutions within the commercial marketplace, resulting in 27% increase in lead generation.
- Spearheaded training programs for Co-sell support, leading to an expansion in program capacity.
- Developed comprehensive project plans, timelines, and reports to facilitate strategy and planning.
- Orchestrated and facilitated meetings with partners, leveraging presentation skills to effectively communicate the Co-sell motion and actionable plans, resulting in enhanced partner understanding and collaboration.
Associate Project Manager for US Partner Sales Acceleration Team
Microsoft (via The Odigo Group)
01.2022 - 06.2022
- Provided proactive triage support to effectively address and resolve partner escalations, minimizing disruptions to PDMs and fostering strong partner relationships.
- Pivoted Microsoft Excel data reports to showcase diverse revenue streams and targets, enabling accurate analysis and informed decision-making.
- Demonstrated exceptional efficiency by completing 130 triage tickets within a span of 6 months, ensuring prompt resolution and customer satisfaction.
- Collaborated with stakeholders to plan and execute projects, ensuring alignment with organizational objectives and delivering successful outcomes.
- Monitored projects on an ongoing basis, evaluating progress, quality, and adherence to deadlines, facilitating timely completion and high-quality results.
- Executed administrative duties, including meeting setup and presentation delivery, to support seamless operations and enhance communication effectiveness.
- Proactively managed issue resolution, implementing corrective actions as necessary to mitigate risks and ensure smooth project execution.
Education
Bachelor of Business Administration - Marketing
Washington State University
Pullman, WA01.2021
Associates in Arts and Sciences -
Whatcom Community College
Bellingham, WA01.2018
High School -
Meridian High School
Bellingham, WA01.2016
Skills
- Microsoft Office Software
- Project management
- Software implementation
- Client training
- Data analysis
- Budget management
- Team Collaboration
- Written and Oral Communication
- Complex Problem-Solving
- Problem-solving aptitude
- Workflow management
- Presentation skills
References
Becky, Wilson, Operations Manager, becky@theodigogroup.com, 425.256.3020, The Odigo Group
Timeline
Project Manager
Halo Service Solutions
09.2023 - Current
Project Manager for GSI Worldwide Sales Acceleration Team
Microsoft (via The Odigo Group)
06.2022 - 01.2023
Associate Project Manager for US Partner Sales Acceleration Team
Microsoft (via The Odigo Group)
01.2022 - 06.2022
Bachelor of Business Administration - Marketing
Washington State University
Associates in Arts and Sciences -
Whatcom Community College
High School -
Meridian High School
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