Alan Garcia Munoz
Anaheim,CA
Summary
Dedicated Associate with proven success in collaborating with clients to identify needs and recommend tailored products and services. Delivered outstanding customer care through effective communication and problem-solving skills while thriving in fast-paced environments. Demonstrated strong work ethic, adaptability, and ability to quickly master new skills, contributing to overall team success.
Overview
8
8
years of professional experience
Work History
Delivery Expert
Domino's Pizza
Anaheim, CA
04.2026 - Current
- Managed order accuracy and maintained timely delivery schedules for all orders.
- Delivered pizzas efficiently while ensuring customer satisfaction during peak hours.
- Inspected orders before and after delivery to confirm accuracy and ensure customer satisfaction.
- Provided friendly customer service, addressing inquiries and resolving issues promptly.
- Engaged with customers through phone and in-person interactions to address inquiries and enhance service experience.
- Communicated effectively with team members to coordinate delivery routes and times.
- Utilized GPS navigation systems for efficient routing purposes.
- Planned delivery routes based on road and traffic conditions.
- Collaborated with kitchen staff to ensure timely preparation of orders for delivery.
- Followed safety protocols to ensure secure handling of food during transport.
- Assisted in resolving customer complaints or inquiries concerning delivered goods.
- Processed payments accurately and handled cash for delivered orders, ensuring financial accuracy.
- Reviewed customer orders to ensure accuracy prior to loading for delivery.
- Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
- Inspected vehicles for mechanical items and safety issues such as brakes, tires, lights before leaving on route.
- Recorded daily vehicle mileage and fuel usage.
- Maintained cleanliness of company vehicle inside and out during shift operations.
- Upheld company's standards in regard to uniform, grooming and appearance.
Wallcovering/Acoustical Panels Installer
MBC
Anaheim, CA
07.2025 - 09.2026
- Installed various systems according to project specifications and safety guidelines.
- Reviewed blueprints to ensure proper layout and installation of equipment.
- Followed building standards and codes during unit installations.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Operated hand and power tools to complete installations accurately and safely.
- Conducted inspections of installations to verify compliance with quality standards.
- Removed systems and fixtures to prepare for replacements.
- Installed new components or replaced defective parts to restore functionality.
- Replaced defective hardware components when needed.
- Tested installed hardware and software to ensure proper functioning.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Communicated effectively with clients to address concerns during installation projects.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Provided exceptional customer experiences to service recipients.
- Provided training and support to junior installers on best practices and techniques.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Maintained inventory of tools and materials for efficient workflow management.
- Kept records of parts and equipment used in projects to update inventory.
- Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
ADC Attendant
Goodwill Industries Of Orange County
Anaheim, California
12.2023 - 07.2025
- Help donors load or unload their donations or furniture
- Assisted donors with loading and unloading donations or furniture, ensuring a smooth and positive experience
- Organized and restocked supplies to maintain an orderly workspace throughout shift duration.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills when interacting with customers and colleagues.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Performed daily safety checks on equipment such as barriers, gates, signs.
- Performed routine maintenance and repairs on equipment to ensure optimal functionality.
- Managed inventory and supplies to ensure materials were available.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies, ensuring timely availability of materials for operations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Resolved customer issues effectively with knowledgeable and friendly service, enhancing overall satisfaction.
- Assisted in maintaining orderliness of the lot by monitoring traffic flow and guiding cars into designated spaces.
- Surpassed sales goals through pricing items and taking them out to the sales floor same day
- Provided assistance to customers who had difficulty maneuvering their vehicles through tight spaces.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Maintained cleanliness of work area by sweeping debris and removing trash from the lot.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Conducted daily safety checks on equipment to identify potential hazards. on equipment such as barriers, gates, signs.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Reported any maintenance issues or potential hazards to management immediately.
Food Manufacturer
Hearthside
Anaheim, CA
09.2023 - 12.2023
- Prepared food items such as salads, sandwiches, soups, and desserts according to recipes.
- Performed daily safety inspections of workstations, identifying and reporting potential hazards to enhance workplace safety.
- Inspected finished goods prior to shipment and ensured they met quality standards.
- Prepared food items including salads, sandwiches, soups, and desserts, ensuring adherence to recipes for consistent quality.
- Assisted in maintaining cleanliness of work stations throughout shift hours.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Stored food in designated containers and storage areas to prevent spoilage.
- Informed management of low or spoiled inventory to support timely supply replenishment and reduce waste.
Chef
Honda Center
Anaheim, CA, CA
03.2023 - 11.2023
- Planned menus, ordered supplies, and managed kitchen staff to ensure timely and efficient food service.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Developed innovative concepts for special events and promotions to enhance guest experience and showcase culinary creativity.
- Organized and stored foods in proper containers with accurate labels. correctly using correct storage containers and labelling systems.
- Checked quality of food products to ensure adherence to high standards for taste and presentation.
- Implemented portion control measures to minimize food waste. for items served, eliminating waste.
- Checked freezer temperatures and functionality before each shift. Checked freezer temperatures and functionality before each shift and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Inspected food quality to ensure it met restaurant standards. to ensure it met restaurant standards. of food products to meet high standards.
- Prepared a variety of foods according to exact instructions and recipe specifications.
Loader and Unloader
Fed Ex Ground
Anaheim, CA, CA
02.2023 - 09.2023
- Loaded and unloaded freight from trucks using forklift equipment.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Organized warehouse stock to optimize storage, retrieval, and replenishment of products.
- Ensured safe work environment by strictly adhering to safety regulations and policies.
- Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
- Ensured proper placement of materials on shelves and maintained inventory records.
- Collaborated with team members to complete projects on schedule.
- Verified accuracy of shipping documents against product received.
- Communicated issues regarding loads, products, or pallets to supervisor for resolution.
- Maintained a clear loading dock by removing debris to prevent accidents.
- Collaborated with team members to ensure timely package handling and processing.
- Counted boxes in loading docks to verify completion of work orders accurately.
- Communicated load, product or pallet issues to supervisor.
- Maintained a clean and organized work area to promote safety and efficiency.
- Used scanners to track parcel information, condition or receipt.
Kitchen Cook Associate
In-N-Out Burger
Anaheim, CA
10.2022 - 02.2023
- Welcomed guests to the restaurant and guided them to their tables.
- Prepared multiple orders simultaneously during peak periods with high accuracy, ensuring timely service and enhancing customer satisfaction.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Oversaw kitchen operations during opening and closing shifts, ensuring all tasks were completed efficiently.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Restocked inventory and ingredients to ensure smooth kitchen operations.
KITCHEN COOK/ WAREHOUSE ASSOCIATE
Northgate Gonzalez Markets
Anaheim, CA
01.2021 - 10.2022
- Enhanced food quality and presentation standards for kitchen staff, ensuring consistent high standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Organized and prioritized kitchen duties to streamline food preparation and service during peak times.
- Coordinated scheduling, inventory management, and supply ordering to ensure optimal kitchen stock levels.
- Measured and mixed ingredients according to precise recipes for best results.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Planned menus for different events, seasons and customer requests.
- Managed opening and closing shift kitchen tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Verified timely completion of tally sheets, slot changes, shuttle transfers and warehouse paperwork.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Stocked shelves to match planogram images and instructions.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Worked with customers to pack items according to specific desires and requirements.
- Inspected merchandise and sent damaged pieces for repair before shipment.
MAINTENANCE CREW
MEMBER, Anaheim Convention Center
Anaheim, CA
01.2019 - 12.2020
- Coordinated logistics for event setup, including staging and equipment placement.
- Recommended changes to processes that enhanced accuracy, efficiency, and service quality.
- Provided daily support to coworkers and staff with various tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Drove excellent guest service for events and conducted evaluations after completion.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Helped organize and manage successful events with an attendance of over 20,000 people.
- Coordinated with vendors to secure essential services and supplies for events.
Education
High School Diploma -
North Orange Continuing Education
Anaheim, CADiploma -
Loara High School
Anaheim, CASkills
- Decision-Making
- Excellent Communication
- Planning coordination
- Self-Motivated
- Problem-Solving
- Critical Thinking
- Active Listening
- Teamwork and Collaboration
- Flexible and Adaptable
- Route Optimization
- Safe Loading Techniques
- Efficient Packing
- Delivery Logistics
- Inventory Replenishment
- Inventory management
- Product Arrangement
- Pallet Organization
- Stock Monitoring
- Customer service
- Customer relations
- Customer Response
- Warehousing
- Inventory monitoring
- Stocking
- Vehicle Maintenance
- Workspace Organization
- Food Handling Standards
- Food Freshness Management
- Equipment sanitation
- Package Sorting
- Load Management
- Health Safety Compliance
- Task Prioritization
- Dependable and Responsible
- Food Safety Compliance
- Food Safety Practices
- Basic math skills
- Order Verification
- Delivery Management
- Supply Chain Management
- Parcel Handling
- Delivery Preparation
- Food Assembly
- Order Assembly
- Cost Management
- Delivery Equipment
- Route Planning
- Safety Equipment Use
- Customer Interaction
- Customer Engagement
- Delivery Accuracy
- Customer Service
- Payment Processing
- Order Fulfillment
- Written communication
- Forklift certified
- Electric pallet jack certified
- Blueprint reading
- Tool operation
- Relationship management
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Equipment installation
- Positive attitude
- Construction
- Power tool operation
- OSHA regulations compliance
- Customer Loyalty
- Transaction Handling
- Route Navigation
- Road Safety Awareness
- Cash Management
- Delivery Scheduling
- Structural Safety
- Regulatory Compliance
- Physical Readiness
- Physical Capability
Timeline
Delivery Expert
Domino's Pizza
04.2026 - Current
Wallcovering/Acoustical Panels Installer
MBC
07.2025 - 09.2026
ADC Attendant
Goodwill Industries Of Orange County
12.2023 - 07.2025
Food Manufacturer
Hearthside
09.2023 - 12.2023
Chef
Honda Center
03.2023 - 11.2023
Loader and Unloader
Fed Ex Ground
02.2023 - 09.2023
Kitchen Cook Associate
In-N-Out Burger
10.2022 - 02.2023
KITCHEN COOK/ WAREHOUSE ASSOCIATE
Northgate Gonzalez Markets
01.2021 - 10.2022
MAINTENANCE CREW
MEMBER, Anaheim Convention Center
01.2019 - 12.2020
High School Diploma -
North Orange Continuing Education
Diploma -
Loara High School