Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Alan Gerken

Cheboygan,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

37
37
years of professional experience

Work History

Branch Manager/ Buyer

Kennicott Brothers
Sagin, Michigan
03.1987 - Current
  • Monitored financial performance of the branch on a monthly basis.
  • Identified opportunities for process improvement initiatives within the branch.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Managed staff scheduling, hiring and training processes.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Resolved escalated customer complaints in a timely manner.

Education

High School Diploma -

Valley Lutheran High School
Saginaw, MI
06-1984

Skills

  • Excels in team leadership
  • Coaching and Mentoring
  • Work Prioritization
  • Performance Reviews
  • Conducted sales calls, managed truck route sales, and handled deliveries before advancing to a management position Currently hold a chauffeur license and previously possessed a Class A CDL time
  • Customer Service
  • Dependable
  • People-oriented

Affiliations

  • golfing
  • hunting
  • fishing
  • bowling

Accomplishments

  • Great Lakes Floral Association Wholesaler employee of the year 2020

References

References available upon request.

Timeline

Branch Manager/ Buyer

Kennicott Brothers
03.1987 - Current

High School Diploma -

Valley Lutheran High School

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Alan Gerken