Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alan Ghormley

Operations Management And Sales Management
Seagoville,TX

Summary

Advanced Operations Manager offering over 4 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Highly skilled within the sales field with a track record of proven results.

Overview

6
6
years of post-secondary education
10
10
years of professional experience

Work History

Operations Manager

FedEx:Ground
Mesquite, TX
10.2020 - Current
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Established positive and effective communication among unit staff and organization leadership, reducing misunderstandings and late tasks.

Operations Supervisor

UPS
Mesquite, Texas
12.2017 - 11.2020
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Motivated and trained employees to maximize team productivity.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.

Sales Manager

TruGreen/ Chemlawn
Tyler, Texas
04.2011 - 11.2017
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Aggressively pursued competitive accounts by differentiating company from competitors.
  • Held weekly meetings with Regional and local management to identify techniques to overcome sales obstacles.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.

Education

Bachelor of Science - Business Administration And Management

Amberton University
Garland, TX
07.2015 - 12.2021

Skills

    Supply chain distribution

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Accomplishments

  • Earned the “Sales Manager of the Year” Award in 2015 and 2016 for revenue growth and customer retention.
  • Increased company market share by 9% in just 12 months.

Timeline

Operations Manager

FedEx:Ground
10.2020 - Current

Operations Supervisor

UPS
12.2017 - 11.2020

Bachelor of Science - Business Administration And Management

Amberton University
07.2015 - 12.2021

Sales Manager

TruGreen/ Chemlawn
04.2011 - 11.2017

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Alan GhormleyOperations Management And Sales Management