Alan Ghormley
Operations Management And Sales Management
Seagoville,TX
Summary
Advanced Operations Manager offering over 4 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Highly skilled within the sales field with a track record of proven results.
Overview
6
6
years of post-secondary education
10
10
years of professional experience
Work History
Operations Manager
FedEx:Ground
Mesquite, TX
10.2020 - Current
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Established positive and effective communication among unit staff and organization leadership, reducing misunderstandings and late tasks.
Operations Supervisor
UPS
Mesquite, Texas
12.2017 - 11.2020
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Motivated and trained employees to maximize team productivity.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Sales Manager
TruGreen/ Chemlawn
Tyler, Texas
04.2011 - 11.2017
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Held weekly meetings with Regional and local management to identify techniques to overcome sales obstacles.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
Amberton University
Garland, TX 07.2015 - 12.2021
Skills
Supply chain distribution
Risk analysis and management
Management information systems
Supply Chain Management
Negotiation
Business planning
Employee relations and conflict resolution
Sales background
Staff Management
Natural leader
Accomplishments
- Earned the “Sales Manager of the Year” Award in 2015 and 2016 for revenue growth and customer retention.
- Increased company market share by 9% in just 12 months.
Timeline
Operations Manager
FedEx:Ground
10.2020 - Current
Operations Supervisor
UPS
12.2017 - 11.2020
Bachelor of Science - Business Administration And Management
Amberton University
07.2015 - 12.2021
Sales Manager
TruGreen/ Chemlawn
04.2011 - 11.2017