Savvy Enterprise Account Manager with 11+ years of success driving revenue growth, managing complex sales cycles, and cultivating C-level relationships across Payroll, HR, Financial Services,Compensation Benchmarking, Job Evaluation and Consulting sectors with a Focus in SaaS driven applications. Known for exceeding sales goals through consultative selling, business development, and territory expansion. Reputation for consistently delivering multimillion-dollar results and building high-impact client relationships.
Overview
13
13
years of professional experience
Work History
Senior Client Relationship Manager
Korn Ferry
06.2022 - 05.2025
Generated over $1.8 million and $1.4 million in annual sales revenue for 2 consecutive years by securing new client accounts, driving revenue growth
Expanded Korn Ferry’s market presence by leveraging Compensation and Job Evaluation Tools and consulting with senior executives, elevating client engagement to provide solutions to drive value and produce expected results
Strengthened client retention by building long-term relationships, creating value-driven presentations, and aligning services with organizational goals
Driving the entire sales cycle from prospecting and discovery to technical demonstrations on Korn Ferry’s Compensation Benchmarking/Job Evaluation tools align with Salary Survey Data and The Hay Methodology
Fully owning the Account Management process with Current and Net New clients, ensuring accurate and timely renewals as well as harmonizing contracts with new upsell opportunities.
Engaging with C-Suite Executives/Directors/CHROs to ensure collaboration and a strategic partnership that are continuously aligned to ensure high quality communication providing accurate analysis and strategy that are effective maintaining the partnership
Delivering High Level Presentations and Demonstrations effectively showcasing how Korn Ferry’s multiple SaaS solutions can address client-specific challenges
Negotiate and Close contracts with complex Procurement/Purchasing/IT/Supply Chain/Legal Teams to ensure a timely sale will occur according to forecasting
Developing strong, long-term relationships with clients to ensure customer satisfaction and retention.
Collaborate with Internal partners Consulting/Executive Search Partners/Delivery to provide strategies providing continuity between teams and how to further expand the strategic relationships with larger Global and Regional accounts
Business Development Manager
Apex Human Capital Management
03.2021 - 05.2022
Consulted with top 100 CPA firms, independent payroll service bureaus, and health and commercial insurance brokerages across 22 states by delivering tailored solutions, generating $475,000 in revenue
Managed full sales lifecycle by overseeing discovery calls, product demonstrations, investment negotiations, training schedules, and client success initiatives, capturing a 50% close ratio
Exceeded revenue goals by surpassing 105% of plan in Q1 2022 through proactive sales pipeline management and strategic prospecting
Shortened sales cycle to 45 to 60 days by building trust and demonstrating platform value during every stage of the sales process
Provided business consulting for payroll service bureaus by creating market analysis and pricing strategies, helping clients maximize profitability and expand market share
Collaborated with the VP of Sales, sales teams, development, and marketing by aligning platform improvements with client needs, creating interest in new market opportunities
Business Development Manager
Momentum HR
10.2020 - 03.2021
Established conversion expectations by targeting 500 worksite employees for onboarding onto Momentum HR PEO, supporting company growth objectives
Launched a new Professional Employer Organization (PEO) business line by developing a pipeline of 300 prospects, expanding market reach in Atlanta and the Southeast
Secured 3 new clients within the first 3 months by demonstrating the value of Momentum HR PEO services and scheduling early start dates in January 2021
Conducted weekly prospecting meetings by consistently holding 3 business meetings each week, accelerating pipeline growth
Delivered product demonstrations by showcasing PRISM Technology Software during the sales process, enhancing client understanding and product adoption
Professional Employer Consultant
Oasis Outsourcing
10.2018 - 10.2020
Maintained sales metrics by securing 4 first meetings per week, 2 proposals weekly, and closing 1 sale monthly, securing 350 worksite employees for Oasis PEO
Ranked 58th nationally among sales professionals by consistently meeting and exceeding sales quotas, contributing to overall team success
Engaged C-level executives by evaluating workforce strategies, delivering comprehensive employee lifecycle solutions that improved operational efficiency
Conducted business development in targeted industry verticals by pursuing clients requiring end-to-end HR solutions, strengthening market presence
Delivered value-driven presentations by communicating the benefits of turnkey HR and employee management solutions, increasing client acquisition
Built and expanded referral networks by establishing partnerships with financial institutions, retirement and 401(k) specialists, and benefit brokers, increasing inbound leads and sales opportunities
Territory Manager
Heartland Payment Systems
09.2016 - 10.2018
Surpassed sales quotas by achieving 224% over target, contributing to sales growth and recognition as a top sales performer in the region
Led payroll and HR product sales efforts across Southeastern Georgia and South Carolina by building strong client relationships and consistently exceeding revenue targets
Recruited and developed high-performing teams by hiring 3 senior product advisors and 4 payroll sales representatives, growing sales capacity
Prospected 8 first-time appointments per week by targeting SMBs and high-level executives, driving consistent pipeline growth
Educated business owners on payment processing services by delivering personalized training sessions, improving adoption and customer satisfaction
Small Business Consultant
Paychex
03.2014 - 08.2016
Sold payroll, tax management, and HR solutions by capturing new business opportunities and managing relationships with 20 certified public accountants weekly
Achieved a top 30% ranking among revenue producers by consistently surpassing monthly sales targets over 2 years
Maintained a top-3 position for self-scheduled appointments by securing 8 to 10 meetings weekly, driving business development success
Closed 138 new accounts and generated $260,000 in revenue over 2 years by leveraging strong client relationships and providing tailored solutions
Received an End User Presentation Champion recognition by delivering compelling product demonstrations, driving conversions
Account Executive II
Ricoh USA
04.2012 - 03.2014
Managed an annual sales quota of $240,000 for hardware products and $30,000 for IT/Professional Services by targeting C-level executives and decision-makers
Delivered customized technology solutions by collaborating with IT managers, office managers, and corporate leadership, facilitating solution adoption
Exceeded IT/Professional Services sales targets by achieving 332% of quota in Q4, ranking #4 in the region among 100 account executives
Surpassed hardware sales goals by closing 152% of quota in Q4, contributing to revenue growth
Education
Bachelor's - Economics
University of Georgia
Skills
Business Development, Consultative Sales, Territory Management, Account Retention, Revenue Growth, C-Level Negotiations, Lead Generation, Market Analysis, Pipeline Development, Project Management
CRM (Salesforce, HubSpot), Microsoft Office Suite, PRISM Technology, Korn Ferry Digital Suite of Applications/Excel/Zoom Info/LinkedIn Navigator/Outlook,Outreach
Personal Assistant & Caregiver (Part-Time) at Ann Kern, Managing Director at Korn FerryPersonal Assistant & Caregiver (Part-Time) at Ann Kern, Managing Director at Korn Ferry