Experienced professional with over 25 years in the industry, offering a wealth of knowledge in sales, design, sourcing, and installation. Skilled in working with residential and commercial properties, collaborating with contractors and homeowners.
Overview
28
28
years of professional experience
Work History
Branch Manager
SiteOne
12.2023 - 06.2025
Led branch operations, ensuring compliance with company policies and regulatory requirements.
Developed and implemented strategic sales initiatives, driving customer engagement and satisfaction.
Mentored staff, fostering professional growth and improving team performance through regular training sessions.
Analyzed market trends to identify opportunities for expansion and enhance competitive positioning.
Cultivated relationships with local businesses, enhancing community presence and boosting referral business opportunities.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Senior Project Manager
System Pavers
07.2020 - 10.2023
91% overall excellent Guild quality surveys for customer service and project management
Carry a minimum monthly revenue of $250k-300k
Types of projects managed: turf, putting greens, retaining walls, pergolas, patios, driveways, sidewalks, lighting, water features, decking, outdoor kitchens, fire pits
Oversee job safety and security
Service areas in local and surrounding areas
Train recruits from a variety of backgrounds
Maintain excellent relations with clients, distributors, and subcontractors
Negotiating sales with clients and work orders with subcontractors
Work with city inspectors and permit techs to ensure compliance
Responsible for company vehicle and ongoing maintenance
Owner/Operator
Gossett Ground Management, LLC.
01.2006 - 01.2020
Mentored and guided other local industry professionals
Execute all aspects of design & maintenance of residential and commercial properties
Equipment maintenance and supply control
Maintain client relationships while expanding consumer database
Cultivated, Managed projects and contracts while working with clientele of varying outlooks or resources
Oversee and Direct contractors, laborers to achieve clients’ ultimate goals
Owner, Partner
TurfScapes, Landscape Maintenance
01.2005 - 01.2006
Motivated and Organized 10 crews on a daily basis
Responsible for Payroll, Vacation Requests of employees
Acted as on site owner, maintaining client relations
Ensured schedule was complete at a quality level, completed overflow work when necessary
Oversaw inventory as well as; proper mechanical maintenance of equipment, vehicles
Supervisor
Landtek, Landscape Maintenance/Installation
01.2002 - 01.2005
Promoted from crew member to Supervisor following strengthening the team
Completed necessary training and licenses (i.e. Commercial Pesticide Applicator’s License)
Maintained client and upper management relationships simultaneously to ensure goals were met
Recruited, mentored and trained new employees
Managed schedule for an average of 60 accounts, alongside 10 crew members
Army Ranger
US Army
01.1997 - 01.1999
3rd Ranger Battalion Ranger, 11C 1V
Skills
Managing high revenue projects
Maintaining client relations
Coordinating communications with clients
Estimating cost and project for a variety of projects