Alan Graham-Ormes
El Dorado Hills,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
28
28
years of professional experience
Work History
General CS Manager
Hertz Car Sales
Sacramento
05.2005 - 06.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
General Sales Manager
Harrold Ford
Sacramento
06.1996 - 05.2005
- Assisted in developing pricing models for various products or services offered by the company.
- Analyzed market trends and identified potential new customers.
- Analyzed competitor strategies to gain an edge over them in the marketplace.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- Identified areas needing improvement in order to maximize efficiency.
Skills
- Business Administration
- Operations Management
- Marketing
- Contract Management
- Policy Implementation
- Financial Management
- Workforce Management
- Expense Tracking
- Business Development
Personal note:
- Over 40 years of successful sales management experience.
Timeline
General CS Manager
Hertz Car Sales
05.2005 - 06.2024
General Sales Manager
Harrold Ford
06.1996 - 05.2005