Alan Gray
Texarkana
Summary
Dynamic operations manager with a proven track record at Save the Day Repair and Maintenance, excelling in business planning and staff training. Skilled in documentation and reporting, I fostered strong customer relationships and enhanced efficiency, driving significant improvements in service delivery and operational success.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Save the Day Repair and Maintenance
07.2011 - 01.2024
- Managed daily operations to ensure timely completion of repair and maintenance tasks.
- Developed customer relationships through effective communication and service delivery.
- Trained staff on safety protocols and equipment usage to enhance operational efficiency.
- Oversaw inventory management, ensuring availability of necessary tools and materials.
General Manager
Lamadeline
10.2002 - 07.2011
Facilitated budget-conscious training for managerial and associate staff.
Food cost and other expenses also accountable to budget. Building sales through guest relations and recruiting outside sales via catering.
Education
High School Diploma -
Texas Senior High
Texarkana, TX1977
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Save the Day Repair and Maintenance
07.2011 - 01.2024
General Manager
Lamadeline
10.2002 - 07.2011
High School Diploma -
Texas Senior High