Alan Hausladen
North Port,FL
Summary
Dynamic sales professional with extensive experience at The Home Depot Inc, excelling in consultative sales and customer needs assessment. Proven track record in closing deals and optimizing inventory management, enhancing customer satisfaction through effective communication and product knowledge. Committed to driving sales growth and fostering teamwork in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Appliance Sales Specialist
The Home Depot Inc
03.2022 - 06.2024
- Advised customers on appliance features, benefits, and maintenance options.
- Executed product demonstrations to enhance customer understanding and engagement.
- Managed inventory levels to ensure availability of popular appliance models.
- Collaborated with team members to optimize sales strategies and improve customer service.
Freight Team Associate
The Home Depot Inc
03.2017 - 03.2022
- Operated forklifts and pallet jacks to efficiently move freight in warehouse environment.
- Managed inventory processes, ensuring accurate stock levels and timely product availability.
- Trained new associates on safety protocols and operational procedures within the freight team.
- Coordinated shipments and received incoming freight, optimizing workflow and minimizing delays.
- Conducted regular inspections of equipment to ensure compliance with safety regulations.
- Implemented process improvements that enhanced efficiency in merchandise handling and storage.
- Oversaw daily freight operations, mentoring team members to achieve optimal performance standards.
- Developed training materials for staff development, fostering a culture of continuous improvement in operations.
- Lifted and moved items weighing [Number] pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Used pallets, straps and load bars to secure freight for transport.
- Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
- Kept [Type] work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
- Complied with company and legal requirements to maintain safe working environment.
- Minimized shipment errors by conducting thorough quality control checks during packing stages.
- Safeguarded company assets by implementing security protocols and maintaining a clean, organized warehouse environment.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
- Conducted regular inspections all equipment/tools used staff members ensuring maintained optimal working condition preventing potential accidents injuries.
- Ensured timely deliveries by coordinating with drivers and maintaining clear communication channels with customers.
- Reduced order processing times through accurate inventory management and product placement.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Collaborated with team members to resolve challenges and improve productivity.
- Verified and noted count and condition of cargo received.
- Sorted and organized packages to make deliveries to correct address.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Inspected freight for any damage or faults prior to loading.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Packed items to meet shipping requirements.
- Assisted in receiving, stocking and distribution of merchandise.
Assistant Store Manager
WINNER GAS STATION
01.2010 - 03.2017
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on customer service protocols and store policies.
- Implemented inventory management practices, optimizing stock levels for efficiency.
- Developed promotional strategies, increasing customer engagement and sales performance.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
High School Diploma -
Centennial High School
Circle Pines, MN09-1973
Skills
- Goal oriented
- Deal closing
- Sales assistance
- Interpersonal and written communication
- Sales strategy development
- Customer needs assessment
- Product knowledge expertise
- Delivery coordination
- Pricing strategy
- Product demonstration
- Competitor analysis
- Inventory oversight
- Consultative sales
- Manufacturer relations
- Cross-selling
- Sales floor monitoring
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
Timeline
Appliance Sales Specialist
The Home Depot Inc
03.2022 - 06.2024
Freight Team Associate
The Home Depot Inc
03.2017 - 03.2022
Assistant Store Manager
WINNER GAS STATION
01.2010 - 03.2017
High School Diploma -
Centennial High School