Alan Hayes
Howey-in-the-Hills,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
44
44
years of professional experience
Work History
Disaster Relief Specialist (DA) Volunteer
American Red Cross
09.2022 - Current
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Assisted clients with obtaining housing, employment and support resources.
Founder
Alligator Pool Services Inc
08.1985 - 08.2021
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Initiated strategy to drive company growth and increase market share and profitability.
- Maintained P&L and shouldered corporate fiscal responsibility.
Bar Manager
O'Rourkes Bar And Grill
03.1986 - 12.1990
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Consulted with managers to organize special events and promotions.
Bartender
Monty Trainor Restaurants Inc
01.1980 - 03.1986
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
No Degree - Business Administration And Management
University of Miami
Miami, FL05.1983
Associate of Science - Restaurant And Culinary Management
SUNY College of Agriculture & Technology At Morrisville
Morrisville, NY06.1978
Skills
- Flexible and Adaptable
- Attention to Detail
- First Aid/CPR
- Written / Verbal Communication
- MS Office
- Problem identification and resolution
Timeline
Disaster Relief Specialist (DA) Volunteer
American Red Cross
09.2022 - Current
Bar Manager
O'Rourkes Bar And Grill
03.1986 - 12.1990
Founder
Alligator Pool Services Inc
08.1985 - 08.2021
Bartender
Monty Trainor Restaurants Inc
01.1980 - 03.1986
No Degree - Business Administration And Management
University of Miami
Associate of Science - Restaurant And Culinary Management
SUNY College of Agriculture & Technology At Morrisville