Alan Hernandes
North Las Vegas
Summary
Reliable and versatile professional with 4+ years of experience across security, customer service, and operations management. Proven ability to maintain safety and security in high-traffic environments, with prior leadership experience as an Assistant General Manager and operational knowledge gained from roles at Amazon and Arby’s. Skilled in technology, point-of-sale systems, and hands-on problem-solving, with a strong focus on customer satisfaction and team support. Adept at adapting quickly to new challenges and committed to maintaining high standards in any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
02.2024 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Order Picker
Amazon
01.2023 - 02.2024
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Performed proper lifting and handling techniques to maintain safe working environment.
Assistant General Manager
Arbys Resturant
01.2021 - 01.2023
- Handled cash accurately and prepared deposits.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained, and disciplined employees to maximize performance.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Education
High School Diploma -
Western High School
Las Vegas, NV06-2022
Skills
- Reliability
- Efficient
- Responsible
- Quick Learner
- Work Ethic
- Customer Service
- Friendly
- English Fluency
- Complex Problem-solving
- CCTV Monitoring
Certification
- OSHA License - January 8th, 2025
- Foods Handlers Card - May 16th, 2025
- CPR Certified - January 21st, 2024
- First Aid Certified - January 21st, 2024
- AED Certified - February 5th, 2024
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Security Guard
Allied Universal Security Services
02.2024 - Current
Order Picker
Amazon
01.2023 - 02.2024
Assistant General Manager
Arbys Resturant
01.2021 - 01.2023
High School Diploma -
Western High School
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