Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alan Herrera Balderas

Euless

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Power Washer

Self-employed
Euless
06.2019 - Current
  • Operated high-pressure power washing equipment for various surfaces.
  • Cleaned residential and commercial buildings, including driveways and sidewalks.
  • Applied appropriate cleaning solutions for effective surface treatment.
  • Maintained equipment by performing regular inspections and repairs.
  • Managed inventory of cleaning supplies and maintained organized work area.
  • Hauled supplies to work locations and organized professionally for easy use.
  • Operated a variety of power washing tools including wands, hoses, nozzles, pumps, and tanks.
  • Communicated regularly with supervisor about progress on projects and any issues that may arise.

Cook

Mi Cocina
Southlake
10.2023 - 11.2024
  • Prepared and cooked diverse menu items for high-volume service.
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Coordinated with servers to ensure timely meal delivery to customers.
  • Followed food safety guidelines to ensure quality and freshness of ingredients.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.

Automotive Sales Representative

Adonis Auto Group
Arlington
01.2020 - 02.2023
  • Guided customers through vehicle selection based on preferences and needs.
  • Conducted test drives to demonstrate vehicle features and performance.
  • Managed customer inquiries, providing detailed information about financing options.
  • Built lasting relationships with clients through exceptional customer service skills.
  • Trained new staff on sales techniques and company policies effectively.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Advised customers on financing options and warranties available for their purchase.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.

Education

Associate of Science -

Tarrant County College
Fort Worth, TX
05-2026

High School Diploma -

Trinity High School
Euless, TX
05-2019

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Sales techniques
  • Effective communication
  • Chemical handling
  • Heavy lifting
  • Industrial equipment
  • Power washer operation
  • Interpersonal communication

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Cook

Mi Cocina
10.2023 - 11.2024

Automotive Sales Representative

Adonis Auto Group
01.2020 - 02.2023

Power Washer

Self-employed
06.2019 - Current

Associate of Science -

Tarrant County College

High School Diploma -

Trinity High School

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