Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Alan Hill

Longmont,CO

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Systematic about entering precise information to support Data and customer operations. Reviews and interprets information on source documents to complete accurate and smooth work. Quickly performs over 2000 strokes per hour with below-average error rates..

Overview

6
6
years of professional experience

Work History

Data Entry Specialist

Horizon Companies
Longmont, CO
02.2021 - Current
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Identified data entry errors and reported to necessary departments.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Reviewed completed work for compliance with regulations.
  • Located and corrected data entry errors and reported to management.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Sales Coordinator

Verizon
, CO
01.2019 - 02.2021
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales over 70%.
  • Set up appointments with potential and current customers to promote new products and services.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Reduced errors during sales and service processes by devising and deploying template responses.

Service Technician

Rock Residential, LLC
|Denver, CO
11.2016 - 01.2019
  • Perform preventative maintenance and apartment turns
  • Scheduled and performs emergency maintenance work
  • Inspect buildings and grounds to ensure safety and cleanliness, and alert
  • Maintenance to items
  • Provide excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
  • Ensure that the physical aspects of the property meet the Company's established standards and any applicable laws
  • Comply with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
  • Participate in Company-provided training such as fair housing, safety, non- discrimination, and harassment prevention
  • Ensure that work order requests are responded
  • Responding to maintenance requests as instructed by the Service manager.

Inspect equipment and read order sheets to prepare for delivery to users

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Confer with staff, users, and management to establish requirements for new systems or modifications
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software
  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Cook / Kitchen manager

06.2014 - 01.2015
  • Verify patron or staff credentials
  • Assist individuals with special needs
  • Noodles & Company, Entering in accurate food orders
  • Improve safety and health conditions in kitchen
  • Watching over staff members, to ensure that everyone is in the correct spot need that to be in, to produce maximum efficiency in the workplace
  • Provide custom health related dishes
  • Cooked $400 hour solo
  • Cooking customer's orders, in a fast, and clean work environment
  • Compile and balance cash receipts at the end of the day or shift
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
  • Greet and seat guests, and present menus and wine lists.

Education

High School Diploma -

Littleton High School
Littleton, CO
2016

Skills

  • Accounts Payable and Accounts Receivable
  • Standard Operating Procedures Maintenance
  • Data Review
  • Data Input
  • Efficient Data Entry
  • Intuit QuickBooks
  • QuickBooks Proficiency

Timeline

Data Entry Specialist

Horizon Companies
02.2021 - Current

Sales Coordinator

Verizon
01.2019 - 02.2021

Service Technician

Rock Residential, LLC
11.2016 - 01.2019

Cook / Kitchen manager

06.2014 - 01.2015

High School Diploma -

Littleton High School
Alan Hill