Compassionate Registered Nurse and Case Manager skilled in delivering personalized patient care and facilitating successful discharges. Focused on enhancing patient experiences through effective education and counseling. Strong leadership fosters improved patient care and satisfaction, while building lasting relationships with patients and families through empathetic communication and respect.
Work History
RN Floor Nurse
2 Years 10 Months
UNC Health Care System | 10.2023 - Current
Administered medication such as insulin and monitored patients' responses to detect problems.
Strengthened relationships among patients, families, and healthcare providers through clear communication and active listening, enhancing trust and collaboration.
Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
Facilitated timely discharges by coordinating effectively with case managers, social workers, and physicians, optimizing patient flow and care transitions.
Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
Maintained accurate records of residents' healthcare treatments and responses.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Enhanced patient satisfaction by addressing emotional, spiritual, and physical needs holistically, ensuring comprehensive care and support.
Nurse Case Manager
1 Year 7 Months
UNC Health Care | 03.2022 - 10.2023
Managed caseloads efficiently, prioritizing high-risk cases while ensuring all patients received appropriate attention and support.
Fostered partnerships that increased patient referrals, contributing to hospital growth.
Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
Evaluated clinical data trends over time, identifying areas requiring process improvements that ultimately led to better overall patient experiences.
Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Investigated and addressed operational issues, enhancing overall patient care quality.
Fostered partnerships to increase patient influx and facilitate hospital development.
Mentored new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team.
Mentored new hires, promoting professional growth and ensuring seamless integration into the nursing team.
Coordinated patient care plans to ensure optimal outcomes across diverse healthcare settings.
Registered Nurse
9 Years 8 Months
UNC Health Care | 07.2012 - 03.2022
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, technicians and unit clerks.
Minimized hospital stays with recovery-centered approaches, reducing average inpatient stay length.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Implemented medication and IV administration, catheter insertion and airway management.
Led a multidisciplinary team to enhance patient care delivery in the unit. comprised of RNs and ancillary staff.
Secured controlled narcotics and distributed medication according to schedule.
Led successful team comprised of RNs and ancillary staff.
Audited charts and reviewed clinical documents to verify accuracy.
Contributed to department JCAHO accreditation by adhering to highest standards of care and ensuring compliance.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
CNA
4 Years 1 Month
UNC Health Care | 05.2008 - 06.2012
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Conducted planned exercise routines to support ambulation and physical therapy needs.
Aided patients with shaving, bathing, and teeth brushing to promote good oral and personal hygiene.
Checked vital signs and weight, recording intake and outtake information to maintain patient stability.