Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALAN HUBBARD

Converse

Summary

Dynamic sales professional with a proven track record at DD's Discount, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing store appeal. Skilled in teamwork and problem-solving, consistently delivering high-quality service and training to elevate team performance. Reliable and dedicated to achieving operational excellence.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

DD's Discount
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Shift Supervisor

Charley's Grilled Subs
08.2021 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Team Trainer

Taco Bell
03.2020 - 01.2024
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
  • Taught new team members correct procedures for all areas of operations.

Education

High School Diploma -

Northeast Lakeview College
Universal City, TX
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Multi-tasking strength
  • Listening skills
  • Reliable and punctual
  • Excellent people skills
  • Verbal/written communication

Certification

  • Licensed Paraprofessional Certificate - 5-13, 2024 to 5-16, 2024

Timeline

Sales Associate

DD's Discount
05.2025 - Current

Shift Supervisor

Charley's Grilled Subs
08.2021 - 04.2025

Team Trainer

Taco Bell
03.2020 - 01.2024

High School Diploma -

Northeast Lakeview College

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