Alan Hyde
Bruceville,Texas
Summary
I want to apply my unique skills and dedication in using my abilities to build special event fixtures in an on time manner. I can adjust to any situation to promote the success of any special event. I have extensive knowledge from OJT in electrical, carpentry, plumbing, mechanical, as well as office duties that included excel, word, and other work environment software programs. I have attended numerous professional seminars in the carpentry and building trades.
Overview
25
25
years of professional experience
Work History
RV Technician
Rv Station
Lorena, TX
10.2021 - 03.2024
- Installed new RV parts such as awnings, windows, doors, furniture, cabinets and other components.
- Performed routine maintenance and repair on RVs, including brakes, suspension systems, electrical wiring, air conditioning units, heating systems, and appliances.
- Repaired or replaced damaged walls and floors of RVs using carpentry tools.
- Troubleshot and repaired plumbing systems in RVs including water pumps, hot water tanks and holding tanks.
- Repaired roof leaks by removing old sealants and applying new sealant material.
- Provided technical advice to customers regarding operation of their RVs.
- Assisted in ordering necessary parts from suppliers when needed.
Shop Supervisor
Baylor University
Waco, TX
01.2017 - 05.2020
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Provided customer service to ensure customer satisfaction with products and services.
- Trained new employees in safety procedures and use of equipment.
- Maintained inventory levels by ordering supplies as needed.
- Enforced company policies and standards to ensure compliance with regulations.
- Resolved customer complaints in a timely manner.
- Developed strategies for improving efficiency and productivity within the shop environment.
- Evaluated employee performance against established goals and objectives.
- Reviewed financial statements to monitor budget expenditures.
- Scheduled regular maintenance of tools, machinery, and other equipment.
- Worked closely with vendors to obtain competitive pricing on materials used in production processes.
- Coordinated with other departments regarding delivery times of finished products.
Manager
OTR Wheel Engineering Inc.
Waco, TX
10.1998 - 08.2013
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
Education
GED -
Merrill High School
Merrill, MI05-1981
Skills
- Inventory Management Abilities
- Slide-Out Mechanism Knowledge
- Diagnostic Equipment Usage
- Preventative Maintenance Planning
- RV Inspection Procedures
- Water system maintenance
- Inverter Installation Knowledge
- Roof Repair Techniques
- Problem-solving abilities
- Excellent Communication
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Professionalism
- Team Collaboration
- Records Management
- Inspection skills
- Professional Demeanor
- Reliability
- Self Motivation
- Goal Setting
- Relationship Building
- Organizational Skills
- Problem-Solving
- Cost Estimation
- Time management abilities
- Preventive Maintenance
- Decision-Making
Affiliations
- I enjoy camping, canoeing, and motorcycle riding with family. I also enjoy hunting and fishing.
Timeline
RV Technician
Rv Station
10.2021 - 03.2024
Shop Supervisor
Baylor University
01.2017 - 05.2020
Manager
OTR Wheel Engineering Inc.
10.1998 - 08.2013
GED -
Merrill High School
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