Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alan Izaguirre

3614 3rd St S, Arlington,Virginia

Summary

Dynamic customer service professional with proven expertise at South Block, recognized for exceptional service and effective communication. Skilled in cash handling and multitasking, I excel in high-pressure environments, ensuring customer satisfaction and fostering team collaboration. Committed to delivering results and enhancing the customer experience through active listening and cultural awareness.

Overview

2
2
years of professional experience

Work History

Blockstar

South Block
Arlington, VA
08.2024 - 08.2025
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

Cash Register Operator

Popeyes
Arlington, VA
03.2023 - 10.2023
  • Operated cash register efficiently during high-volume customer transactions.
  • Processed customer payments accurately using point-of-sale systems.
  • Assisted customers in locating products and answering inquiries promptly.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Collaborated with team members to ensure smooth checkout operations.
  • Balanced cash drawer at end of shifts to ensure accuracy.
  • Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
  • Operated cash registers to process customer purchases accurately and efficiently.
  • Greeted customers courteously and assisted them with their queries.
  • Checked out customers in a timely manner, ensuring that all items were scanned properly.
  • Stocked shelves with merchandise according to company guidelines while maintaining neatness and cleanliness standards.
  • Provided accurate change when applicable.
  • Resolved customer complaints or directed them to management for resolution.
  • Assisted other staff members with tasks as needed during peak hours or periods of high customer volume.
  • Performed housekeeping duties such as cleaning countertops, restocking supplies.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Wakefield Highschool
Arlington, VA
06-2025

Skills

  • Customer service
  • Communication skills
  • Cash handling
  • Multitasking
  • Calm under pressure
  • Active listening
  • Communication
  • Cultural awareness
  • Google drive

Timeline

Blockstar

South Block
08.2024 - 08.2025

Cash Register Operator

Popeyes
03.2023 - 10.2023

High School Diploma -

Wakefield Highschool

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