Alan Monroe Jenkins
Norfolk,VA
Summary
Skilled Logistics professional offering advanced knowledge of supply chain regulations and standards. Sources material, organizes supplies and maintains optimal inventory levels. Strong mathematical and computer skills. Results-oriented Supply Manager well-versed in inventory management, equipment accountability and supply distribution. Knowledgeable about forecasting requirements and administering budgets. Competent in documentation, reporting and warehouse oversight. Bringing solid understanding of supply management operations, personnel needs and maintenance requirements. Experienced in managing virtually every type of equipment and supplies used in the U.S. Army, from foods to toiletries to weapons and vehicles. Highly analytical and well-organized with excellent interpersonal and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
General Supply Specialist Lead GS
DEFENSE LOGISTICS AGENCY
2022.05 - Current
- Non-critical / non-sensitive Secret clearance obtained for this position
- Managing of the Care of Supplies in Stock (COSIS) Team in the safe performance of daily duties which include inspections, responding to disposition instructions, resolving ad hoc discrepancies, and verifying status and condition codes of material
- Create and distribute reports on status of COSIS workloads that major production and evaluates efficiency of the team’s process according to Standard Operating Procedures
- Use various systems such as DSS, OneTouch, eRMS, SLES, WEBSDR, VLIP, QLIK, and P700 to verify methods of preservation and shelf-life of supplies
- Proficient with all Microsoft applications including Word, Excel and PowerPoint
- Interpret data and provide briefing to all levels of staff and management
- Repackage and relabel material as needed
- Train team members on current standard operating procedures
- Coordinate training with Safety Department to ensure licensing for material handling equipment for team
- Assist in the re-warehousing of material
- Contact and work with customers as well as item managers to ensure proper handling of material
- Effectively communicate production challenges to multiple levels of management as well as help find solutions for challenges
- Subject matter expert for all COSIS related transactions
- Proficient in all stock readiness and inventory responsibilities
- Serves as needed as panel member in assisted DDNV hiring process for various positions which includes understanding of policies per The Office of Personnel Management (OPM)
- Investigate and research problems and other areas of opportunity throughout the depot
- Work to find effective resolutions for difficulties in warehouse management and the storage of materials
- Submit feedback for updates needed in the Navy ERP
- Produce analysis into written and oral reports for multiple levels of management.
Distribution Process Work Leader WL
DEFENSE LOGISTICS AGENCY
2020.12 - 2022.05
- Assigned to Special Programs
- Give reports on work trends through various systems
- Researching, reading queries and reports for frustrated material in correspondence with ESOC team
- Proper packing to reduce possible damage to material for various Methods of Preservation
- Create reports through data collected from DSS as well as additional resources
- Trained in the use of various material handling equipment (MHE)
- Plans and coordinates daily operations based on the necessities of the mission
- Handles some shipping of materials and coordinates with transportation to ensure delivery of materials
Distribution Process Worker
WG, DEFENSE LOGISTICS AGENCY
2019.02 - 2020.12
- Trained in the use of DSS for transshipment and processing freight
- Responsible for assisting customers locate freight
- Understanding of hazardous material and proper storage
- Certified in Cold Chain Management
- Researching, reading queries and reports
- Proper packing to reduce possible damage to material
- Create reports through data collected from DSS as well as additional resources
- Trained in the use of various material handling equipment (MHE)
- Created and maintained a secondary catalog of all material necessary to fulfill the requirements of the job from several sources including Supply Cage
Assistant Store Manager
LIDL US
2017.02 - 2019.02
- Responsible for supervising, training, and developing store associates
- Responsible for handling disciplinary actions for staff
- Responsible for implementing new software systems and providing training to all employees throughout the region
- Assist in managing staff and daily tasks
- Monitor and work to achieve goals in key performance indicators
- Coordinate Logistics and the transport of materials from location to location
- Manage and organize the warehouse
- Receive freight and process goods-in
- Conduct monthly and quarterly inventory on store products
- Weekly task can include unloading containers with electric pallet jacks
- Receiving of goods required details check and verification of all bill of ladings
- Physical inventory, counting, accuracy
- Exhibited ability to properly communicate orally and in writing with management, customers, and coworkers
- Manual surveying of locations to create, organize, and maintain proper storage of materials as well as stock and readiness procedures
- Reviews process requirements and uses multiple resources to improve effectiveness and efficiencies
- Contact potential employees and coordinate interviews
- Conduct interviews and create questions of both job specific as well as behavioral-based variety
- Supervised staffs in training facility with up to 70 subordinates
- Conduct audits on inventory within store
- Uses data to monitor and forecast trends in areas of key performance indicators such as inventory, staffing, sales, write-offs, shrink, and production
- Resolved distribution and shipping conflicts
- Presented alternative procedures to achieve desired company goals and outcomes.
STORE ASSOCIATE
RADIO SHACK
2016.10 - 2017.02
- Responsible for providing quality service to customers
- Trained to explain functionality of products and to answer all questions pertaining to store merchandise
- Consistently recognized as top salesperson in the region
DEPARTMENT ASSOCIATE
LOWE’S
2016.10 - 2017.02
- Assist customers with questions regarding hardware and home goods
- Assist all departments as needed
- Provide quality service to every customer.
supervisor
2016.11 - 2017.01
- STUDIES
- CERTIFICATION OF CULINARY ARTS
- Skills & Abilities, seven years in home improvement retailer
- Also served as Assistant Manager for almost two years for rent to own company
- Specialized in the coordination of projects
- Originally hired as a supervisor for Lidl and later promoted to Assistant Store Manager
- SALES
- Top sales associate for final 6 months at rent-to-own location
- Winner of the “Cats Away” Assistant Manager contest with Aaron’s Inc
- COMMUNICATION
- Listed as a top call-center representative for Xerox ACS under the Verizon client
- Specialist in advising on account status, surgery expenses, health insurance benefits, as well as plan of care for orthopedic facility.
FRONT DESK ADMINISTRATIVE ASSISTANT
VIRGINIA INSTITUTE FOR SPORTS MEDICINE
2015.04 - 2016.07
- Developed protocol for managing the physical therapy department which included check-in, scheduling, prescription review, collection of payments, chart preparation
- Physical assisting and monitoring of patient performance
- Served as receptionist for orthopedic division
- Researched insurance benefits and provisions
- Calculated charges for services such as surgeries as well as estimated patient responsibility
- Completed registration of new patients
- Researched denied claims for services rendered.
BENEFITS SPECIALIST
XEROX ACS
2014.09 - 2015.04
- Trained to assist employees in processing benefit elections
- Provide customer service for all calls related to health insurance, defined benefits, and defined contributions.
ASSISTANT MANAGER
AARONS INC
2013.04 - 2014.09
- In charge of retention efforts including phone collections as well as personal counseling
- Included responsibilities of maintaining store organization, coordination of delivery and return schedules
- Responsible for the supervision of 5-7 employees
- Fulfilled staff scheduling requirements
- Performed interviews of potential employees and processed corresponding documents to initiate hiring process for selected candidates.
SUPERVISOR
HOME EMPORIUM
2005.11 - 2013.04
- Responsible for the customer service, sales, displaying and organization of store departments
- Assist in receiving and unloading transfer and shipment containers
- Trained Material Handling Equipment (MHE) operator
- Responsible for the supervision of 8 – 10 employees., on shift
- Responsible for providing top-notch customer service in selecting video entertainment
- Restock and successful inventory of merchandise.
CUSTOMER SERVICE REPRESENTATIVE / SHIFT LEADER
2004.09 - 2005.01
Education
GREAT BRIDGE HIGH SCHOOL
DIPLOMA - EXERCISE SCIENCE, FOOD SCIENCE NUTRITION / KINESIOLOGY, CHRISTIAN STUDIES
NORFOLK STATE UNIVERSITY, REGENT UNIVERSITY
2025
Skills
- Procurement expertise
- Materials Handling
- Shipping and receiving
- Warehouse Operations
- Sourcing Strategies
- Transportation Management
- Demand forecasting
- Lean principles
- ERP systems proficiency
- Warehouse Management
- Warehouse operations knowledge
- Problem-solving abilities
Timeline
General Supply Specialist Lead GS
DEFENSE LOGISTICS AGENCY
2022.05 - Current
Distribution Process Work Leader WL
DEFENSE LOGISTICS AGENCY
2020.12 - 2022.05
Distribution Process Worker
WG, DEFENSE LOGISTICS AGENCY
2019.02 - 2020.12
Assistant Store Manager
LIDL US
2017.02 - 2019.02
supervisor
2016.11 - 2017.01
STORE ASSOCIATE
RADIO SHACK
2016.10 - 2017.02
DEPARTMENT ASSOCIATE
LOWE’S
2016.10 - 2017.02
FRONT DESK ADMINISTRATIVE ASSISTANT
VIRGINIA INSTITUTE FOR SPORTS MEDICINE
2015.04 - 2016.07
BENEFITS SPECIALIST
XEROX ACS
2014.09 - 2015.04
ASSISTANT MANAGER
AARONS INC
2013.04 - 2014.09
SUPERVISOR
HOME EMPORIUM
2005.11 - 2013.04
CUSTOMER SERVICE REPRESENTATIVE / SHIFT LEADER
2004.09 - 2005.01
GREAT BRIDGE HIGH SCHOOL
DIPLOMA - EXERCISE SCIENCE, FOOD SCIENCE NUTRITION / KINESIOLOGY, CHRISTIAN STUDIES
NORFOLK STATE UNIVERSITY, REGENT UNIVERSITY
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