Alan Jimenez
Indianapolis,IN
Summary
Experienced and diligent mobile automotive technician with three years in automotive repair. Adept at troubleshooting a wide range of mechanical problems to ensure optimal performance and customer satisfaction. Seeking an opportunity to apply existing skills while also embracing the chance to acquire new ones in a fresh challenge.
Overview
3
3
years of professional experience
Work History
Technician
Rescue Auto Repair
02.2021 - 04.2024
- Responded and resolved 3-5 service calls on a regular workday
- Conducted on-site inspections of vehicles to diagnose mechanical and electrical issues
- Performed a wide range of repairs and maintenance tasks
- Utilized various diagnostic tools and equipment to troubleshoot and identify problems accurately and quickly under 1 hour
- Provided estimates for repair costs and timelines to clients, ensuring transparency and clear communication
- Provided excellent service to over 500 customers , addressing client concerns and inquiries professionally and courteously.
Senior Sales Associate
Harbor Freight Tools USA
02.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly to over 50 customers daily.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
No Degree - Mechanical Engineering Technology
Indiana University - Purdue University Indianapolis
Indianapolis, INHigh School Diploma -
Logansport Community High School
Logansport, IN06.2016
Skills
- Automotive Diagnostics/Troubleshooting
- Mechanical Maintenance and Repair
- Price Quoting
- Inventory Management
- Recordkeeping
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Sales Associate
Harbor Freight Tools USA
02.2022 - 12.2022
Technician
Rescue Auto Repair
02.2021 - 04.2024
No Degree - Mechanical Engineering Technology
Indiana University - Purdue University Indianapolis
High School Diploma -
Logansport Community High School