Alan Johnson
Rexburg,ID
Summary
. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30+ years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
24
24
years of professional experience
Work History
Owner
Ace Handyman Services
07.2022 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
Maintenance Supervisor
South Fork Properties
06.2017 - 07.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 4-8 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Maintenance Supervisor
Cardinal Group Management
01.2014 - 06.2017
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 6-8 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Owner
J. Alan Creative Solutions
03.2000 - 01.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Installation understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
Education
Bachelor of Science - Vocational Teacher Education/Human Source Training
Idaho State University
Pocatello, ID04.2002
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
Twin Falls, ID04.1993
Technical Certificate - Drafting
College of Southern Idaho
Twin Falls, ID04.1991
High School Diploma -
Minico Senior High School
Rupert, ID05.1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Preventive Maintenance
- Team Supervision
- Facilities Maintenance
- Maintenance recordkeeping
- Troubleshooting
- Work Order Management
- Plumbing Repairs
- Electrical Troubleshooting
- HVAC Systems
- Safety Protocols
- Equipment Troubleshooting
- Power tool use
- Hardware Installation
- Custom cabinet design
- Custom fabrication
- Client Communication
- Woodworking expertise
Timeline
Owner
Ace Handyman Services
07.2022 - 08.2024
Maintenance Supervisor
South Fork Properties
06.2017 - 07.2022
Maintenance Supervisor
Cardinal Group Management
01.2014 - 06.2017
Owner
J. Alan Creative Solutions
03.2000 - 01.2014
Bachelor of Science - Vocational Teacher Education/Human Source Training
Idaho State University
Associate of Arts - Liberal Arts And General Studies
College of Southern Idaho
Technical Certificate - Drafting
College of Southern Idaho
High School Diploma -
Minico Senior High School