Work Preference
Professional Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Personal Information

Alan Joy

Pape Kenworth
Central Point,Or.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Location:

Central Point, Or.Medford, ORGrants Pass, OR

Open to relocation:

Yes

Minimum Desired Compensation

$45/hr

Important To Me

Career advancementWork-life balanceHealthcare benefits401k match
1
Certification
24
years of professional experience

Experienced Lead Technician serving as the key contact for technicians across multiple locations. Facilitates collaboration and communication among team members and clients. Skilled in leveraging resources for efficient information gathering and process optimization. Strong problem-solving abilities and a focus on delivering high-quality technical support.

Work History

Kenworth Master Technician

12 Years 4 Months
Pape Kenworth | 2014.07 - Current
  • Executed major engine rebuilds on Cat, Cummins, and Paccar engines, ensuring optimal performance and reliability.
  • Conducted warranty diagnosis and repair, leading catastrophic root cause investigations to enhance service quality.
  • Certified Eaton Endurant transmission rebuild.
  • Achieved certification in Cummins heavy-duty and mid-range engines, demonstrating expertise in engine maintenance.
  • Complete engine, transmission and rear end replacements.
  • Performed complete replacements of engines, transmissions, and rear ends, restoring vehicle functionality and customer satisfaction.
  • Warranty diagnosis and repair including catastrophic root cause investigation.
  • Utilized service truck for mobile repairs, successfully establishing and expanding customer relationships for two years.

Technician

3 Years
DSU Peterbilt | 2011.05 - 2014.05
  • Certified in cm570 and cm871 ISX15 and static timing.
  • Replaced clutches, transmissions, and rear ends in vehicles to ensure proper functionality.
  • Diagnosed and repaired aftertreatment systems to ensure compliance with emissions standards.
  • Served as the primary technician for diagnosing and repairing all components of class 8 trucks and trailers.
  • Completed service calls to customer locations and addressed after-hour breakdowns to minimize downtime.

Technician

1 Year 8 Months
Webfoot Truck and Equip | 2009.08 - 2011.04
  • Diagnose and repair international engines. Identified and repaired issues in various models of international engines, including dt466, t444e, vt365, and vt275.
  • Repair trailer walls, roofs, and flooring.
  • Performed preventive maintenance and services on customer fleet vehicles, contributing to vehicle reliability and longevity.

Technician/Body

5 Years 9 Months
Gordon Trucking | 2003.04 - 2009.01
  • Conducted routine inspections and repairs on class 8 tractors and trailers to maintain safety standards.
  • Completed structural and cosmetic repairs on class 8 tractors and trailers involved in wrecks.
  • Conducted fleet maintenance on tires, brakes, exhaust, and windshields, enhancing vehicle safety and functionality.

Education

RCC | Medford, Or | 2003-04
  • Two year diesel program.
  • Did not finish due to finances.

Lost River Jr./Sr High School | 2001-01
Graduated.

Skills

Rebuild diesel engines with proper service literature.
Engine diagnostics
Technical troubleshooting
Warranty case management
Repair decision-making
Process optimization
Customer relationship management
Maintain relations with customers and outside contacts.
Adaptive problem solving
Team leadership experience
Training and mentoring experience

Certification

  • Chassis Specialist
  • Cummins HD
  • Electronics Specialist
  • Engine Specialist
  • HVAC Specialist
  • Kenworth Electronics
  • Kenworth Master Technician
  • PACCAR MX Engine
  • PACCAR Powertrain Specialist

Interests

Auto Repair/Restoration
Outdoor Recreation

Timeline

Kenworth Master Technician

Pape Kenworth
2014.07 - CurrentRead More

Technician

DSU Peterbilt
2011.05 - 2014.05Read More

Technician

Webfoot Truck and Equip
2009.08 - 2011.04Read More

Technician/Body

Gordon Trucking
2003.04 - 2009.01Read More

Lost River Jr./Sr High School

Read More

RCC

Read More

Personal Information

Title: Journeyman Technician
Alan Joy