ALAN DUTCH KERR

Work History

Swipe For A Cause/Payments For Good

05.2014 - Current

Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Reduced operational costs through strategic cost management initiatives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Supported project management team for optimal performance.
Established innovative policies to improve organizational performance and increase customer satisfaction.
Led operational team in development, rollout, and management of new product lines.
Established and maintained strong relationships with customers, vendors and strategic partners.
Represented organization at industry conferences and events.
Analyzed industry trends and tracked competitor activities to inform decision making.
Developed innovative sales and marketing strategies to facilitate business expansion.
Oversaw divisional marketing, advertising and new product development.
Created succession plans to provide continuity of operations during leadership transitions.
Directed technological improvements, reducing waste and business bottlenecks.

SSO

04.2015 - 06.2018

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Generated new sales leads to achieve and exceed monthly sales goals.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Developed strong rapport with customers and created positive impression of business.

DD Distribution

03.2011 - 02.2014

Demonstrated proficient leadership skills to motivate employees and build competent teams.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Clarified roles, responsibilities and expectations of staff.
Collaborated with senior management to develop strategic initiatives and long term goals.
Identified opportunities to improve business process flows and productivity.
Established performance goals for department and provided methods for reaching milestones.
Monitored industry trends, keeping current on latest changes and competition in industry.
Established performance goals for department and outlined processes for achievement.
Evaluated product development strategies and prepared alternative approaches to goal achievement.
Led development of strategic marketing plans to raise awareness and drive sales growth.
Employed optimal safety practices to reduce worksite complaints and hazards.
Established and maintained strong relationships with customers, vendors and strategic partners.
Represented organization at industry conferences and events.
Analyzed industry trends and tracked competitor activities to inform decision making.
Initiated strategy to drive company growth and increase market share and profitability.
Devised and presented business plans and forecasts to board of directors.
Founded performance- and merit-based evaluation system to assess staff performance.

NB12 Advertising

04.2007 - 08.2011

Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Reduced operational costs through strategic cost management initiatives.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Trained and developed team members to build human capital.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.