High-achieving General Sales Manager adept at mentoring, leading successful sales teams, and closing. Versed in home furnishings industry practices, products, and uncovering guests needs and wants. Offering more than 30 years’ experience in the field.
Overview
26
26
years of professional experience
Work History
Owner
High Impact Sales Managment, Event Training and Consulting LLC
2002.04 - Current
As an independent contractor signed, conducted, and solicited home furnishing retailers for high impact sales events throughout the 48 states
Had exposure to hundreds of manufactures from promotional to high end
Hired hundreds of managers, sales staff, and administration
Trained them in selling strategy, closing and product presentations
Gathered all information needed to determine proper advertising, inventory levels, and competitive pricing based on each individual market
Events included single through multi store chains
Duration of 4 weeks to 1 year
Would manage the sales floors and handle T.O.s for staff of 5 to 50 plus.
General Sales Manager
Ashley Homestore Wilmington
Wilmington, NC
2017.03 - Current
Motivate team of 4 team leads and 24 salespeople at two locations to meet and exceed objectives by setting goals, tracking performance daily, and implementing improvement strategies
Upheld all company policies and implemented standards in a fair manner
Surpassed company record for daily special event volume 6 times within 12 months which contributed to the company’s largest % and dollar profit in its history
Train, coach, and recruit new staff following Ashley ABLE training platform
Oversee all daily functions and communicate with team leads, warehouse managers, and customer service to provide a seamless experience for our guests
Introduced xsensor pressure mapping technology to increase sales of luxury bedding
Continually set and hit targets for controllables with individuals and as a group.
General Sales Manager
Trivett Group AFHS
Manassas, VA
2016.03 - 2017.03
Responsible for the GSM duties of an Ashley Homestore in Manassas, VA
Lead a staff including 2 team leads and 12 HFC's
Hold multiple daily coaching and huddle sessions with techniques from Harry Friedman Gold Star Selling Program.
General Store Manager
Hudsons Furniture
Sanford, NC
2014.11 - 2016.03
Regional Sales Manager
Mattress World
Chicago, IL
1997.08 - 2002.04
Education
Bachelor of Science - Finance, Economics and Marketing
Southern Illinois University
1981
Skills
Top Sales Performer and Closer
Product Knowledge
High Impact Sales Event management
Ability to work in a fast-paced environment.
Customer Rapport
Customer Service
Open to learning new sales processes.
Developed and followed dozens of sales scripts.
Team training
Team Development
Staff relationship building
Inventory control
Vendor Management
Crisis management
Timeline
General Sales Manager
Ashley Homestore Wilmington
2017.03 - Current
General Sales Manager
Trivett Group AFHS
2016.03 - 2017.03
General Store Manager
Hudsons Furniture
2014.11 - 2016.03
Owner
High Impact Sales Managment, Event Training and Consulting LLC
2002.04 - Current
Regional Sales Manager
Mattress World
1997.08 - 2002.04
Bachelor of Science - Finance, Economics and Marketing
Southern Illinois University
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