Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alan K. Mercado Santana

Sanford

Summary

Human Resources Manager offering several years of accounting, management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

12
12
years of professional experience

Work History

Project Accountant

Souder Masonry & Concrete
Sanford
01.2023 - 12.2024
  • Monitored project compliance and financial regulations for both Subcontractors & General Contractors.
  • Collaborated with project managers to ensure project objectives, budgeting and billings were met.
  • Prepared accurate AIA billing in compliance with company policies for both Subcontractors & General Contractors.
  • Performed AR daily collections & Lien waiver procedures.
  • Monitored and managed outstanding receivables, including following up on overdue accounts by email, or by contacting customers directly.
  • Performed and/or prepared live checks for distribution and deposited checks via remote deposit scanning while saving all live checks into shared drive.
  • Reconciled and researched significant volume of discrepancies between billed and received invoice amounts.
  • Prepared Accounting reports in accordance with accounting department specifications.
  • Prepared lien paperwork in accordance with Florida lien laws.
  • Created and executed subcontractor change orders & back charges.
  • Performed bi-weekly Accounts Payables (Subcontractors and Suppliers).
  • Prioritized and met weekly, bi-weekly, monthly and quarterly deadlines.
  • Prepared weekly payroll processing as needed.
  • Possess strong verbal and written communication skills with strong attention to detail.
  • Excellent organizational skills and ability to multi-task.

Translator / C.S.R

Procare Transportation Services
Lake Mary
04.2022 - 05.2023

General Manager

Budget Inn Sanford
Sanford
02.2020 - 09.2021

Assistant Store Manager

Guess Factory Inc.
Orlando
10.2018 - 10.2019

Human Resources Manager / Logistics Manager

UCEDA Enterprises Inc
Paterson
01.2013 - 10.2018
  • Developed and implemented Human Resources services, policies, programs, guidelines, and objectives that focused on quality, productivity, standards compliance, goal attainment, and the recruitment and ongoing development of a superior workforce.
  • Drafted job descriptions and requirements for new positions within the company; posted job announcements at popular sites; and filtered job applicants for review by management.
  • Organized and maintained personnel files, including initial employment records, professional development records, performance reviews, records of employee complaints or concerns, disciplinary actions, and employment termination records.
  • Facilitated the implementation of standard company wage and salary structures, pay policies, benefits, and variable pay systems including bonuses and raises.
  • Ensured that all employees had access to official company communication including through corporate email accounts, employee handbooks, training manuscripts, and standardized reports and forms.
  • Prepared, coached and rolled out training programs.
  • Managed Workers Compensation and COBRA benefits.
  • Prepared periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
  • Strategically planned and managed logistics, storage facility, transportation and customer services.
  • Directed, optimized and coordinated full order cycle.
  • Liaised and negotiated with suppliers, manufacturers, retailers and consumers.
  • Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
  • Arranged storage facility, catalog goods and plan routes.
  • Resolved any arising problems or complaints.
  • Met cost, productivity, accuracy and timeliness targets.
  • Maintained metrics and analyzed data to assess performance and implement improvements.

Education

Bachelor of Arts - International Business

Berkeley College
Woodland Park, NJ
05-2017

Skills

  • Fluent in English/Spanish
  • State of FL Notary
  • Adult CPR, First Aid, AED Certification
  • MS Office, Word, Excel
  • Gusto payroll system
  • Employee training
  • Policy writing
  • Regulatory compliance
  • Payroll administration
  • Recruitment strategies
  • Performance management
  • Conflict resolution
  • Team building
  • Organizational skills
  • Effective communication
  • Orientation preparation
  • Unemployment claims management
  • Employee morale management
  • Human resources operations
  • Leadership development
  • HRIS management
  • Benefits and compensation management
  • Training development
  • Labor law compliance
  • Background checks
  • Employment law

References

Available Upon Request

Timeline

Project Accountant

Souder Masonry & Concrete
01.2023 - 12.2024

Translator / C.S.R

Procare Transportation Services
04.2022 - 05.2023

General Manager

Budget Inn Sanford
02.2020 - 09.2021

Assistant Store Manager

Guess Factory Inc.
10.2018 - 10.2019

Human Resources Manager / Logistics Manager

UCEDA Enterprises Inc
01.2013 - 10.2018

Bachelor of Arts - International Business

Berkeley College