I am a life long learner who is passionate about Sales and Executive Leadership. I believe in building high performing teams who excell in delivering an outstanding customer experience, positive organizational financial returns,and community engagement.
Overview
16
16
years of professional experience
Work History
Vice President, Home Lending
First National Bank Of Omaha
01.2023 - 06.2024
Established performance goals for department and provided methods for reaching milestones.
Evaluated product development strategies and prepared alternative approaches to goal achievement.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Developed effective business strategies to capitalize on emerging market trends.
Clarified roles, responsibilities and expectations of staff.
Used market insights to capitalize on key business opportunities for new advantageous partnerships.
Established performance goals for department and outlined processes for achievement.
National Mortgage Sales Manager
First National Bank Of Omaha
03.2018 - 01.2023
Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Collaborated with senior leadership team to implement continuous improvements and exceed team goals.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
National Mortgage Sales Manager
Busey Bank, Formally Pulaski Bank
10.2012 - 03.2018
Maintained knowledge of loan products, underwriting, processing procedures and general guidelines.
Managed revenue models, process flows, operations support and customer engagement strategies.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Organized promotional events and interacted with community to increase sales volume.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Vice President, Mortgage
American National Bank
01.2010 - 10.2012
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased company growth through collaboration with sales and marketing departments.
Identified opportunities to improve business process flows and productivity.
Established performance goals for department and provided methods for reaching milestones.
Mortgage Sales Manager
First National Bank Of Omaha
01.2008 - 01.2010
Built relationships with customers and community to establish long-term business growth.
Organized promotional events and interacted with community to increase sales volume.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts - Communication Arts
Hastings College
Hastings, NE
05.1989
Skills
Business Development
Sales Leadership
Resource Allocation
Staff Development
Team Leadership
Results-Driven
Negotiation and Persuasion
Recruiting and Hiring
Business Storytelling
Financial Management
Timeline
Vice President, Home Lending
First National Bank Of Omaha
01.2023 - 06.2024
National Mortgage Sales Manager
First National Bank Of Omaha
03.2018 - 01.2023
National Mortgage Sales Manager
Busey Bank, Formally Pulaski Bank
10.2012 - 03.2018
Vice President, Mortgage
American National Bank
01.2010 - 10.2012
Mortgage Sales Manager
First National Bank Of Omaha
01.2008 - 01.2010
Bachelor of Arts - Communication Arts
Hastings College
Similar Profiles
Bianca Granados-CaudilloBianca Granados-Caudillo
Teller at First National Bank of OmahaTeller at First National Bank of Omaha