Alan Lara
Bridgeview,IL
Summary
Dynamic professional with a proven track record at Chicago Vending Solution, excelling in customer service and vendor evaluation. Achieved cost savings through effective negotiation, enhancing client satisfaction and fostering long-term business growth. Skilled in relationship building and attention to detail, consistently meeting sales goals and improving service delivery. As well as, professional shopping specialist brings valuable experience in understanding client needs and curating tailored shopping recommendations. Known for strong team collaboration and adaptability, with focus on client satisfaction and attention to detail. I am also experienced with diagnostics and repair of mechanical systems. Utilizes advanced troubleshooting and problem-solving techniques to maintain high equipment performance. Track record of maintaining safety standards and operational efficiency in diverse work environments.
Overview
4
4
years of professional experience
Work History
Vendor
Chicago Vending Solution
10.2023 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
Personal Shopper
Sam's Club
10.2020 - 10.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Brought out orders fast and careful to customers vehicle
- Verified customer's identification to confirm orders were given to the correct shopper.
- Loaded up items for customers with care making sure all items would be safe for travel.
Education
High School Diploma -
Morton College
Cicero, IL05-2026
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Customer needs assessment
- Delivery management
- Product demonstration
- Payment processing
- Loading and unloading procedures
- Hand truck skills
- Attention to detail
- Customer service
- Planning and organization
- Decision-making
- Relationship building
Timeline
Vendor
Chicago Vending Solution
10.2023 - Current
Personal Shopper
Sam's Club
10.2020 - 10.2023
High School Diploma -
Morton College
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