Alan Lee
La Puente,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
27
27
years of professional experience
Work History
Retail Sales Associate
Goodwill Store
11.2020 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases
Crew Member Cook
McDonald's Restaurant
02.2015 - 08.2019
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Courtesy Clerk
Vons Grocery Store
04.1995 - 10.1999
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
High School Diploma -
Walnut High School
Walnut, CA06.1995
Skills
- Money Handling
- Loss Prevention
- Display Setup
- Order Processing
- Regulatory Compliance
- Customer Service
Timeline
Retail Sales Associate
Goodwill Store
11.2020 - 04.2022
Crew Member Cook
McDonald's Restaurant
02.2015 - 08.2019
Courtesy Clerk
Vons Grocery Store
04.1995 - 10.1999
High School Diploma -
Walnut High School