ALAN L. HAMMOCK
Savannah,GA
Summary
Obtain a posiOtion in which I can uOlize my work and life experiences in a manner to provide opOmal performance for my employer and stability for my family.
Experience in project and personnel management. Excellent computer skills. Licensed Real Estate Broker in Georgia and South Carolina. Associates degree in Electronics Engineering.
Overview
31
31
years of professional experience
Work History
Keyed Sales Associate
American Freight
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Perform store opening and closing tasks.
- Generate and analyze daily sales reports.
- Balance cash inventory and prepare bank deposits.
Associate Broker
Lighthouse Realty Professionals
01.2018 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Continually updated marketing materials to maintain a compelling brand image that attracted new clients and retained existing ones effectively.
- Handled daily duties for out-of-office agents, carefully maintaining business standards and quality levels.
- Assisted clients in negotiating contracts for optimal results, ensuring their interests were protected throughout the process.
- Ensured compliance with real estate regulations by staying up-to-date on industry changes and maintaining accurate records for all transactions.
- Provided comprehensive training for new associates, fostering a supportive learning environment that encouraged growth within the company.
- Conducted thorough property evaluations to provide accurate pricing recommendations to clients based on market trends and property condition.
- Mentored junior associates, sharing industry expertise to help them develop their skills and build successful careers in the field.
- Increased sales revenue by implementing effective marketing strategies and utilizing market research to identify potential clients.
- Monitored market trends regularly to stay informed about current conditions and advise clients accordingly for strategic decision-making purposes.
- Improved overall client experience by proactively addressing issues throughout transactions, resulting in high levels of satisfaction from start to finish.
Sales Associate
Ecofoam Insulation
01.2013 - 01.2018
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Regional Sales Manager
Georgia Greenergy Group
01.2010 - 01.2012
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Finalized sales contracts with high-value customers.
Realtor (new home sales)
Lighthouse Point Realty
01.2009 - 01.2010
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Realtor/Property Maintenance
Coldwell Banker- Garvin
01.2007 - 01.2009
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
Realtor (new home sales)
Fred Williams Homebuilder
01.2004 - 01.2007
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Network Technician Applications Engineer
Alltel Mobile
01.1994 - 01.2002
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Performed necessary maintenance to support network availability.
- Conducted comprehensive system backups to prevent data loss in case of system failures.
Education
MarkeOng Management CerOficaOon -
Florida AtlanOc University
01.1980
Associates -
United Electronics Institute
Birmingham, AL01.1979
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Exceptional customer service
- Cash Handling Accuracy
- Sales expertise
- Product Sales
- Retail Store Operations
- Payment Processing
- Product Recommendations
- Sales Goals Attainment
Personnelattributes
- Great interpersonal skills.
- Communicates well orally and written.
- Quick to learn and implement new skills.
- Detail oriented.
- Self-motivated.
Timeline
Keyed Sales Associate
American Freight
01.2023 - Current
Associate Broker
Lighthouse Realty Professionals
01.2018 - Current
Sales Associate
Ecofoam Insulation
01.2013 - 01.2018
Regional Sales Manager
Georgia Greenergy Group
01.2010 - 01.2012
Realtor (new home sales)
Lighthouse Point Realty
01.2009 - 01.2010
Realtor/Property Maintenance
Coldwell Banker- Garvin
01.2007 - 01.2009
Realtor (new home sales)
Fred Williams Homebuilder
01.2004 - 01.2007
Network Technician Applications Engineer
Alltel Mobile
01.1994 - 01.2002
Associates -
United Electronics Institute
MarkeOng Management CerOficaOon -
Florida AtlanOc University