Alan Lichtcsien
Columbus,OH
Summary
Dynamic sales leader with a proven track record at Uniters North America, excelling in deal closing and market insight. Developed impactful eLearning content and training programs, driving revenue growth and enhancing team performance. Adept at fostering relationships and mentoring staff, ensuring alignment with organizational goals and compliance standards. Excellent written skills.
Overview
32
32
years of professional experience
Work History
Vice President of Sales Development & Education
Uniters North America
11.2014 - 10.2025
- Created training for leadership, sales, operations, HR, and compliance for eLearning, individual and group settings.
- Cultivated relationships with major clients, ensuring alignment with their needs and expectations.
- Mentored sales managers, fostering skill development and promoting a high-performance culture.
- Directed Field Sales Training Teams.
- Developed and executed strategic sales plans to drive revenue growth across multiple channels.
- Led cross-functional teams to enhance customer engagement and retention strategies.
- Analyzed market trends to identify new business opportunities and adapt sales approaches.
- Established key performance indicators to measure sales team effectiveness and drive accountability.
Director of Training
Value City Furniture
05.1993 - 11.2014
- Developed comprehensive training programs to enhance employee skills and performance.
- Defined Best Practices for successful sales and management.
- Wrote, produced and hosted internal company monthly communication video entitled Hot Topics.
- Led recruitment, training, and grand openings of 70 stores.
- Headed up all Corporate Meeting Management.
- Evaluated training effectiveness through feedback mechanisms and adjusted programs accordingly.
- Fostered a culture of learning through mentorship and coaching of staff members.
- Collaborated with leadership to align training strategies with organizational goals and objectives.
- Established metrics for tracking training outcomes, ensuring adherence to compliance standards.
- Implemented continuous improvement initiatives to streamline training processes and increase efficiency.
- Led cross-functional teams in executing training needs assessments and identifying gaps in knowledge.
- Designed engaging learning materials using various multimedia tools and technologies.
Education
Bachelor of Arts - Economics And Psychology
University of Cincinnati
Cincinnati, OHSkills
- Deal closing
- Sales reporting
- Market insight
- Professional writing
- Development and management of eLearning content
Timeline
Vice President of Sales Development & Education
Uniters North America
11.2014 - 10.2025
Director of Training
Value City Furniture
05.1993 - 11.2014
Bachelor of Arts - Economics And Psychology
University of Cincinnati